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Good Luck

Neither AT&T or Verizon bothers to maintain their copper pairs. We ran into big trouble during the "second line" runup in the dialup age, as they went off into their cable-tv and fiber-optic fantasies, and dropped all copper support.

Today is no different. Every time it rains, the "good" pairs break. There aren't any replacements available. The linesmen spend hours and hours "fixing" the line, only to have to come back again the following week.

Now they're gonna run two working pairs to every house?
Sure....

The FCC already signed off on a guaranteed monopoly via fiber. I'm still shocked they didn't go for it. They can't seriously think that Comcast et al actually "competes" with them.

decifal

join:2007-03-10
Bon Aqua, TN
kudos:1

!! Woot yet another advancement for the already served!!


EngineerDave

join:2001-08-27
Hattiesburg, MS

reply to Cliff Robertson

said by Cliff Robertson :

Neither AT&T or Verizon bothers to maintain their copper pairs. We ran into big trouble during the "second line" runup in the dialup age, as they went off into their cable-tv and fiber-optic fantasies, and dropped all copper support.

Today is no different. Every time it rains, the "good" pairs break. There aren't any replacements available. The linesmen spend hours and hours "fixing" the line, only to have to come back again the following week.
You honestly think AT&T and Verizon do absolutely no maintenance on any of their plant? You are making a blanket statement that is totally wrong. Go outside and get some fresh air. It's time for you to unplug for a while.

said by EngineerDave:

said by Cliff Robertson :

...Neither AT&T or Verizon bothers to maintain their copper pairs...
You honestly think AT&T and Verizon do absolutely no maintenance on any of their plant? You are making a blanket statement that is totally wrong. Go outside and get some fresh air. It's time for you to unplug for a while.
Just over three years ago, we had telco attempt to repair a phone line.
("Dial tone", a quaint concept, you may have heard of it?)

It was a scene straight out of Humpty Dumpty.
23 separate visits. Big bucket trucks, fancy equipment, "chronic" teams, supervisors. Guys with hard hats. Guys with clipboards. Guys in vaults. You know, the whole Verizon-Wireless "Can You Hear Me Now" style "network" team, minus the heavy-lift helicopter.

Plenty of abuse.
Escalations.
You name it.

They NEVER fixed it. The corporate office was of no use, neither was the public utilities commission. We had plenty of apologies from the poor linesmen, but it came down one thing: failure to maintain the copper plant, which was the result of Pacific Bell's earlier foray into cable TV, whereby they completely neglected the copper, and let most of their senior people go.

After 80 days without phone service, we threw in the towel, and MOVED. That was not an easy sell to the in-laws.

To this day, we still experience, in both Verizon and Bell territories, chronic outages related to failed copper, and repairs take multiple days, as the technicians struggle to find/make a workable pair.

So yes, I stand by my "blanket statement", as you put it.
I wouldn't go so far as to say they deliberately sabotage their lines, but the neglect is and has been blatant for a decade.

Your experience may be dramatically different. Your LEC might actually [have to] invest in its wire plant. Ours here in California don't.

Verizon is now motivated by the FIOS monopoly, which might prove to be a spectacular improvement in service and reliability. If they can deliver, and they can refrain from gouging, I will be the first to raise my glass and praise them.

AT&T is another matter. So far, they haven't shown any interest in restoring their good name. With Whitacre gone, maybe things will change. I would like nothing better than to return here in a year and celebrate "no service calls", and brag about our bonded DSL performance.

Experience, however, suggests that I'll probably just have more tales of waiting in the rain for the AT&T truck.

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