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call centers »
« $40B Fortune 50s company  
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tc1uscg

join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..

reply to danclan
Re: Makes perfect sense

said by danclan See Profile :

said by gbvsagbvsahsah :

that is not true. Circuit City laid off the most seasoned sales people and HIRED entry level teenager sales people for a fraction of the cost. These newbies had limited sales experience and that hurt them. Most companies keep the sesasoned people because that is what makes your company.
not thats still incorrect the old employees were given the option to be rehired first at the lower hourly rate
Why don't you listen to what he said. How many of those "old" employees left then came back for much less? CC not only booted 3000 people, they shut down lots of stores. Then, they have the balls to brag about what they did, then brag about opening "65" new stores. Well, I let CC know that I can't shop at a place that would do that. I know others who feel this way but for me, last year, before they pulled that stunt, I spent over 2800.00 there for xmas. This year. I bought 1 DVD at 4.99. Best Buy and mostly online got my money this year and I passed out the word. NO CC GIFTCARDS (got 4 last year). Got ZERO this time around. Sprint is in DEFCON 2 mode and that's good. Fix whats going on inside the company (DUMP NEXTEL/IDEN) first then work on it's image with it's customers. I have 4 sprint phones and have no less then 12 family members who have Sprint in Mich, FL and KY. Nobody has ever complained. Billing seems to be the biggest problem they need to fix IMO.
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« $40B Fortune 50s company  


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