birdfeedr
Premium
join:2001-08-11
Warwick, RI
 ·Verizon FIOS
| Nasty
Why are all these consumers so nasty to corporations? It just seems like they get screwed any chance they get.
You know, boo hoo, my connection speed dropped from 6Mbs to 4Mbs for 35 minutes on Friday night. I have documented this outage, and if you don't give me credit for the month, and $10 off my rates for another 2 months, I'm gonna sue you. And god help you if it happens again!
And don't go calling it the "cost of doing business" either. That means that you and I pay for those losses subsidize cheats.
Credit cards, telecom services, you name it, there's people working overtime to get over on the man.
A mega-corp's gonna do what a mega-corp's gotta do. 
[/sarcasm]
That's the trouble with seeing both sides of the issue. Let it happen 'til it hits me, then scream "I want a credit!" |
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karlmarx
join:2006-09-18
Nashua, NH
 ·Fairpoint Communic..
| What are you talking about?
The crux of your problem is stated in the first 5 words. You refer to people as CONSUMERS, not CUSTOMERS. There is a BIG difference between a 'consumer', who uses your product, and a 'customer', who buys your product. If the mega corps got back to basics, and treated people like 'customers', they wouldn't HAVE all these problems.
When is the last time you've been satisfied getting a bill fixed by comcast or verizon? Probably never. When's the last time you've been satisfied getting your bill fixed by a local company? Probably always.
The megacorps exist to FEED on the people. The real businesses work to PROVIDE for the people. That's why megacorps love this so called 'arbitration', it lets them continue to FEED on people.
The people gotta do what the people gotta do. If that means bankrupting AT&T for violation the constitution, then that's the price the megacorp pays for ignoring the law.
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The happiest countries are the most secular. The struggle AGAINST corporations is the struggle FOR humanity! |
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quatrix
join:2005-02-11
Davie, FL | Here we go again. Big, bad, evil companies owe us something. Steal, pirate, anarchy, woo hoo. |
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jsouth
Jsouth
join:2000-12-12
Wichita, KS
| No one even mentioned stealing or piracy or whatever. The companies do owe us something. They owe us the right to be treated fairly. They cannot just take away our right to take them to court if they do not provide said service. Now I admit court should be a last resort type of thing and other attempts should be made to rectify the situation first. The courts apparently agree.
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Bush bashing is old. How about more solutions instead? |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| No, the courts don't necessarily agree. The courts, in case you didn't know, really don't want to see people in them at all. If arbitration clauses were illegal, they'd have been struck down years ago. Courts actually ENCOURAGE arbitration .. ever been to court? If not, let me tell you what happens.. the judge will send you into another room with an arbitrator first before you approach the bench and plead your case.
What courts are disagreeing with is the tactics that are being done in the course of arbitration and HOW people are put into the arbitration clauses.
Like I said.. courts would rather not see the system clogged up with LaConsumer and her $5,0000 unpaid phone bill because a friend took her phone and not AT&T won't credit the calls back. Additionally, courts don't want to play mother and father because a customer starts having a hard time making calls, drops calls, etc. The consumer has a right - break the contract and move on. The contract was agreed upon up front by both parties. Now, if the company didn't let you break out at all, THEN the courts, I think, would be eager to hear that case.
And to your post specifically.. what is far? Fair is objectionable and the law doesn't recognize "fair".. it recognizes the law. |
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Skippy25
join:2000-09-13
Hazelwood, MO | Then it is the courts job to make sure cases that do not have much merit ever reach their rooms. |
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