efong
join:2002-05-05
| reply to Hilbe
Re: Just ordered 10/1.5
said by Hilbe  :The lady last night said they only do the activations of the 10/1.5 service until 7pm? So mine activated in the morning. I waited 3 hours and it didn't activate last night. I'm not sure if you are willing to try this but if so try recording 3 shows and a HD shows and run the bandwidth test. |
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gia
@sbcglobal.net
| said by efong :said by Hilbe :The lady last night said they only do the activations of the 10/1.5 service until 7pm? So mine activated in the morning. I waited 3 hours and it didn't activate last night. I'm not sure if you are willing to try this but if so try recording 3 shows and a HD shows and run the bandwidth test. enlighten us with your observations... what happens? |
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Hilbe
join:2002-12-13 | reply to mediacoretex
I don't have TV service. |
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hfwarner3
join:2002-12-02
Kennesaw, GA | reply to mediacoretex
I ordered my upgrade this morning. They said they would turn it on Friday morning. I just ran a speed test and it was slow (3220/915). We'll see what happens on Friday. |
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ymojica
Premium
join:2005-09-13
Cypress, TX | Im getting ready to place the order tomorrow, hopefully I get lucky and get the new speed by this weekend..  |
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ymojica
Premium
join:2005-09-13
Cypress, TX
| I just finished placing the order. They told me that it probably take between 2 to 24 hours in order for me to see the new speeds, once I get that upgrade I will go ahead and post my RG statistics.. |
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lopies
join:2000-12-19
San Jose, CA | reply to mediacoretex
OMG!!!
I just ordered my upgrade 10 min ago and it's online already!!!
 |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs: | Upload looks like the 1 meg still. |
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koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs: | Another person that has the 10/1.5 now tested out at 1.4 UL which is close enough IMO. |
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ymojica
Premium
join:2005-09-13
Cypress, TX |  |
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Freezone
join:2000-09-29
Southfield, MI
| After hangin up and talking to 5 different reps I was able to order the service. I am not fiber, but I was told it was available. The due date for my install is 2/2/07.
But given all the other bad info I have gotten I would not be surprised if it is layer or sooner. |
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bky
moof moof
Premium
join:2002-07-05
Austin, TX
| reply to mediacoretex
Any non-fiber guys had any luck? Just spent 45 minutes on the phone with a service rep who found out the upgrade was available but couldn't figure out how to push it to my account without "system errors". I'm supposed to get a call back from a higher-up within 48 hours. |
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ymojica
Premium
join:2005-09-13
Cypress, TX | reply to mediacoretex
Try this phone number 1-888-544-4805 this is the att uverse back sale office... |
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koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs: | reply to bky
I am on FTTN and ordered it at around 11 this morning. It still hasn't been activated though. She said if it isn't showing up by 5pm to call tech support. |
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bky
moof moof
Premium
join:2002-07-05
Austin, TX
1 edit | reply to ymojica
Thanks. After talking with her, it went through immediately:
 |
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Freezone
join:2000-09-29
Southfield, MI
| reply to ymojica
said by ymojica :Try this phone number 1-888-544-4805 this is the att uverse back sale office... OMG they set me up and it is working in a matter of 10 minutes. She goes on to tell me that she has been setting it up since the 21st. I am actually pissed since I damn near begged for it and was told no as early as yesterday.
If you need to change your u-verse service this is definatly the number you need to call. |
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koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs:
 ·Bresnan Online
| reply to koolkid1563
I called again. They closed out the order that I did at 11 this morning and re-did it. I am happy to report that I am now on the Max tier.
 |
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ymojica
Premium
join:2005-09-13
Cypress, TX
| reply to Freezone
Im glad that I worked out for you, now we all know which number to call when they release new services...  |
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Kylan
join:2000-07-31
Houston, TX
3 edits | reply to mediacoretex
This is the business!
Before
After
Do we need to start tweaking our connections again or.. ? |
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI
| said by Kylan :This is the business! Before After Do we need to start tweaking our connections again or.. ? doesn't look like your connection needs any tweaking to me. You're bumping up against that cap |
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