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xsiddalx

join:2005-03-11
Chicago, IL
·AT&T Yahoo
·AT&T DSL Service

reply to fiberguy
Re: Nasty

said by fiberguy See Profile :

said by averagedude See Profile :

Agree with woody7.
The only thing I would add is that 2 year mandatory lock in contracts don't help.
Such a long contract makes you feel helpless, especially when customer support is no help.
Then buy it out.. You got a break up front going in to that contract.. you want out? Fork over the $100 to $200 break out and be on your way.

I don't agree or like the contracts either, but, you'd have to be blind to realize that the consumer played a MAJOR part in why those contracts came to play.

And again, you also have something really wrong here. You don't HAVE to take the 2 year contract.. there are month to month services and pay as you go. The difference? They don't give you all those nice things that you get when you go into an agreement. What you're also saying is that you want all the goodies and offers but with out any strings or giving anything in return.

So.. if you don't like contracts and don't want to be locked in, take a go-phone, or a virgin phone. There are choices to be made..
In all fairness, why buy out the contract? Just use the service to it's fullest potential and they might cancel you.

If you can't use the service to it's potential, a letter to the better business bureau might help. Complaints to local public service commissions might help. FCC? Small claims court? Local papers and/or news stations? Blogs? BBR? There are routes to resolve a non-functioning phone service.

Maybe the original poster didn't really have horrendous customer service issues?
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Forums » Mouseprint Arbitration Pushes Continue To Fail« Nasty  


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