needs_helps
@verizon.net
| [Thunderbird] Desperate help needed
My Thunderbird stopped working.
It all of a sudden lost it's account and all subfolders and e-mails and asks that I setup a new account.
At the advice of another user here I uninstalled and reinstalled it but that did nothing.
If I go to C:\Documents and Settings\default_user\Application Data\Thunderbird\Profiles\mt0jotss.default
All the stuff is there it seems.. How can I make this work again? I have 3 years worth of DB information in it for business use.. I have backed up the folders before uninstall/reinstall also.
Thank you so much in advance for yuor help. |
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needs_helps
@verizon.net
| This is my pref.js file
# Mozilla User Preferences
/* Do not edit this file.
*
* If you make changes to this file while the application is running,
* the changes will be overwritten when the application exits.
*
* To make a manual change to preferences, you can visit the URL about:config
* For more information, see »www.mozilla.org/unix/customizing.html#prefs
*/
user_pref("app.update.lastUpdateTime.addon-background-update-timer", 1201296069);
user_pref("app.update.lastUpdateTime.background-update-timer", 1201296069);
user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 1201528312);
user_pref("extensions.lastAppVersion", "2.0.0.9");
user_pref("ldap_2.prefs_migrated", true);
user_pref("ldap_2.servers.default.filename", "default.mab");
user_pref("ldap_2.servers.default.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.default.uri", "moz-abldapdirectory://default.mab");
user_pref("ldap_2.servers.history.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.pab.replication.lastChangeNumber", 0);
user_pref("mail.attachment.store.version", 1);
user_pref("mail.folder.views.version", 1);
user_pref("mail.smtpservers", "");
user_pref("mail.spam.version", 1);
user_pref("mailnews.quotingPrefs.version", 1);
user_pref("mailnews.ui.threadpane.version", 5); |
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needs_helps
@verizon.net
| reply to needs_helps
Well folks - in case anyone is ever reading this - the ONLY way I was able to restore this was to use an old copy of prefs.js that I had stored about a year ago (last time it crashed)
I can say with some certainty that without this, you would have to rebuild prefs.js from scratch somehow - I highly recommend that all Thunderbird users copy their 'Thunderbird folder' and burn it to disk. WinXP System Restore was useless, Uninstall / ReInstall was useless. |
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MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH | reply to needs_helps
Did you have this by any chance? If not you should have. 
»mozbackup.jasnapaka.com/ |
|
Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:
| reply to needs_helps
said by needs_helps :
I highly recommend that all Thunderbird users copy their 'Thunderbird folder' and burn it to disk. WinXP System Restore was useless, Uninstall / ReInstall was useless. Anyone who has important information that they cannot afford to lose should backup their data on a semi-regular basis. |
|
Curiosity
join:2001-10-01
Dawson Creek, BC | reply to needs_helps
See this page:
»kb.mozillazine.org/Recovering_a_···appeared |
|
