said by frankpf3 :

I was one of the first in my area to get Fios TV when it rolled out around November of 2006. I wonder if because most likely their is a larger user base, the Db level has dropped to each home, where 2 years ago, the signal was hotter with less users on board.

if this is true, Verizon is going to have problems with all those initial installs and all those attenuators sitting on everyone's lines.

said by frankpf3 :

Then why all the attenuators and why such a high gain? Shouldn't the tech then adjust the gain through the ONT?

said by frankpf3 :

My first and only 3 way splitter is as soon as the coax comes out of the ONT. Then the cable run comes into the house with a few line extenders along the way. i did remove one attenuator they had directly behind the DVR box itself. It did correct my channel unavailable problem. Should I be concerned about frying the box?

said by frankpf3 :

3.) I am familiar with the diagnostics menu, but where does it show the signal level?

said by JMikeF :

The POS Motorola HD-PVR receiver has a very low tolerance for signal strength that does not fall within a very narrow range. Most FIOS setups run hot with strong signals that can overload these boxes.

I'm hoping that Verizon will do the math and realize that the crap Moto boxes are costing them an arm and leg to support. One tech told me that Scientific Atlanta is working on a replacement.

It can't come soon enough.

said by knarf829 :

The directions are right on the link. Of course, your IMG added an extra select, so it's Off - Select - Select