NbWY1
join:2003-05-23
Columbia, MD | reply to scokill5
Re: At this point verizon owes me $$$$$ for my time
I spent nearly two months trying to get VZ to fix their billing errors, but eventually gave in and paid the $260 I DIDN'T owe, just in fear of my credit being tarnished. |
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scokill5
join:2001-12-03
Rowlett, TX
| reply to Thespis
I'm in Rowlett too, service is great unless you make changes to anything, including and especially voice. I had a billing nightmare for months that was eventually resolved after multiple calls each month. Each time I was assured the problem was handled only to get the next months bill which was totally screwed up. As I said, eventually resolved, but after much time on phone and frustration. |
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Thespis
I'm not an actor, but I play one on TV.
Premium
join:2004-08-03
Keller, TX
1 edit | reply to madrhino
I had great service in Rowlett too.
Where did I say that the complaints are not valid?
I'm simply saying that more people complain than praise, and relating that I have had four installs that went well and have had equally good luck with support.
Edit: changed "3 installs" to "4 installs". Forgot about the TV... |
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