said by HF1 :

Hi Sorry to interrupt you all. I just want to try to find Acanac contact person for my trial request. I have recently submitted the Acanac trial form on Feb 6 by clicking the link of Acanac Trial above. However, I don't receive any response or confirmation email from Acanac so far, even I re-submitted the trial form again yesterday. I have also called Acanac to confirm, but the sales said the trial is only offer online and no help from her. I also send an email to the Acanac admin for the trial on Feb 6, again, no response.

So it's strange that I normally see a quick response from Paul or Sandro of Acanac. If Paul or Sandro see this, can u please reply me whether the trial is no longer offered or it WILL be processed and when I may have the login and password available, thanks a lot.

Best Regards,
HF1

said by Anon_Name :

"I don't see how the tax rate changes affect our customers at all so your comment is incorrect"

Ouch. Not a very nice customer-service oriented comment. Shame on you, Sandro H.

Tax rate decreases, but your price does not. THERFORE, you've actually INCREASED the price the customer pays for Internet. Tax increases aren't exactly the way our government likes to work (doesn't help with voters at election time), so your argument that the price would stay the same IF the tax rate was to go up is a moot point.

Here's some simple math to illustrate my point:
$18.95/month on 14% tax (6% GST, 8% PST)
$16.62 for Acanac, $1 GST $1.33 PST
on 13% tax (5% GST, 8% PST)
$16.77 for Acanac, $0.84 GST $1.34 PST

That's 15 cents extra per customer, per month. Let's say you have 10000 customers paying that over a year. It's an extra 18 grand that we paid for our internet.

And that, Sandro, is how the tax rate changes affects your customers.

BTW, I am an Acanac customer.