said by JerryTongue:
They are always behind, trailing behind what someone else is already doing or has already done.
Exactly my assessment of Comcast since I started with them 3½ years ago after previously having Cablevision/Optimum Online/iO. They should be the industry pacesetters and trendsetters with all the money and resources at their disposal. Instead, they're usually a few steps behind the competition. In addition, they tend to be more expensive.