said by gaforces:When you call Cruzio, you can talk to a tech who knows what they are doing, and they are local.
When you call ATT you get the runaround, They usually blame the customer.
Last time I called ATT it took 4 days of calling to get them to open a ticket! 2 weeks later the problem was fixed magically after they blame it on my computer, my modem, or OMG you are using a router, we wont help you!
I'm not familiar with Comcast support, but they frequently are at the bottom of the barrel on review sites for service.
Apparently you aren't used to dealing with business class service -- when you mentioned "clients" I thought that's the direction you were headed. For my AT&T and Comcast business services, I usually get zero hold times, same day or next morning truck roll, and invoice credits starting when I pick up the phone.
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