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factchecker

@cox.net
reply to FFH

Re: It's the market, unfortunately

said by FFH:

But Caller-ID is an OPTION and not required.
That doesn't mean customers should not be alerted to the true price versus the actual cost of delivering the service.

The reason companies get away with charging as much as they do for services like SMS/TXT and caller ID is because consumers don't know the "real costs" of the product - how much it costs to deliver that service/product.


ooglyoggly

@xo.net

And we still get a charge for Touch Tone!