Hello,
Sorry that you had service related issues. DId you try rebooting your modem? We had a problem on one of the AGAS systems last night and that may have been the cause of the disconnect. Keep in mind that the disconnect only occured for 30 seconds. Also going with teksavvy isn't going to fix your problem due to the fact that they use the same lines. They are going to have to get bell to send a tech over to repair just like everyone else. Bell Canada owns all the lines and everyone has to follow them around.
Sandro H.
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