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 csteger
join:2008-01-30 Maricopa, AZ
| If you don't like them, then leave.
I have been with Direcway, now Hughes for a long time. My only other choice for Internet service is dial-up. So for me, Hughes is the only high speed option. For the short time when I Lived in the city (UGH), I had Qwest DSL, then Cox cable. Between the three, I much prefer Hughes.
Since being with Hughes (Direcway), I have had only one problem with service, and a call to customer service resolved the problem within 10 minutes.
Since moving to the HN7000S, I have NEVER had speeds lower than 775/125.. This includes prime-time usage. There is an old adage that says, "Some people are not happy unless they are complaining about something." In reading the forums here, there appears to be a lot of happy people.
Bottom line is, if you are unhappy with ANY service, don't use it anymore.
 | |   yathink
@alltel.net
| You had COX Cable internet service and your telling me that you prefer Hughes Sat Service ? COX is normally a 4 megabit service, and usually delivers more than that, Hughes used to be DirecWay and basically was owned by Hughes. Changed their name to Hughes to avoid the bad name Direcway got for absolutely THE WORST ISP / provider reputation in history, not to mention the unlawful billing practices and total rip-off service. FAP's suck buddy, you can't tell me that you would rather be on a Hughes system with FAPS and be limited to 1 megabit download and 136 upload...470 ms latency ? Paying more than a COX 4 megabit fast connection costs.. and be satisfied.. I understand your out of town and it is your only choice, but to prefer it ? Thats just retarded. So, just how much stock did you buy in Hughes ? Well there is a sucker born every minute I guess... | |  csteger
join:2008-01-30 Maricopa, AZ
| reply to csteger Why is it that when someone says they are happy with the service from Hughes they are immediately branded as a sucker, and/or own shares in the company? What kind of nonsensical idiotic statement is that? It works for me, therefore I am happy with it. It is not any more complicated than that.
As for me being retarded for preferring satellite over cable and/or DSL. Let me see, Qwest took over 3 months to install DSL in Phoenix. And then, I had nothing but trouble with the service. Exceptionally poor customer service and response to my technical problems, etc.. Not to mention problems with the IP address due to spammers coming from Qwest's domain, thereby having the IP address blocked from countless domains.
As for cable, Cox cable was down for an average of 8 hours each month. Even when it was running, the best I could do was less than my worst day with Hughes. As for the reliability of Hughes, I only experience an average of 5 hours per year downtime due to storms. But that is normally associated with the power going out.
Personally, I do not play online games like WoW so I could care less about latency. What I have works for me. If it doesn't work for you, then go elsewhere. To do nothing but complain about your service and continue to use it is truly retarded. | |   Pesimist
join:2007-07-09 Valley, AL
·HughesNet Satellit..
·AT&T Southeast
| reply to csteger I didn't like it, so I did leave them! Of course it was like hell getting some kind of honest response from them explaining why my service went south after December 2007, and whether or not it might get back to normal.
Sure there are complainers here, take a look at the multiple posts where speeds are reasonable during the morning hours and suck after noon. But, if you read the earlier portion of my post you'll see that I was completely happy with them until they throttled down my speeds. I don't download very much - never been FAP'd, never been close! | |  wolverine113
join:2008-03-07 Lapeer, MI | reply to csteger Hughesnet blows man. Obviously you work for them or something. I would never recommend them to my worst enemy. | |
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