rizzo2dial
Premium
join:2004-08-05
1 edit | reply to TBSupport1
Re: Teleblend still slamming numbers -- they slammed mine!
When your company first came into existence, there was no detailed TOS listing what you state now. Additionally, as explained in the OP, there was no means of getting through to you by phone as your lines were perpetually busy since your CSR's were overwhelmed w/ signing up SR refugees. At least posters at this site claimed that that's what they were told when they got through. I was never able to get through to you by phone.
I never "e-mailed" you to cancel my account, I used your provided "ticketing system." That was the only functional means of communication I had available. If your company failed to read the ticket and/or failed to act on what was listed, that's your issue, not mine.
You were never able to charge me for service in the first place, so you should have automatically cancelled out my account for presumed "nonpayment" a long time ago.
My number was anyway ported well within 30 days of associating myself w/ TB, yet now in January 2008 it has been mysteriously ported back to you. This is SLAMMING plain and simple.
I have already found out when the port order on your end was submitted, and coincidentally it was around the same time you sent out e-mail notifications that my account was "overdue." Others in this forum received similar e-mails, so they may be in for a similar rude awakening. 
Your company's tactics are reprehensible, and slamming is illegal. For now my priority is to get my number back and out of your company's grips.
EDIT: Corrected "January 2009" to read "January 2008." |
