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wrad

join:2003-09-11
Fort Pierce, FL

Comcast Arbitration Form

Tried to submit the form unsuccessfully in the past.

Format for account number:

nnnnn nnnnnn-nn-n

Form will not accept the number without the space.

ricklg
Premium
join:2004-03-07
Laurel, MD
Reviews:
·Comcast

4 edits

Did you try adding the space? (Sorry, I couldn't resist)

Seriously, it took me a couple of times to get it to work. It wasn't completely obvious what they wanted (or what I was doing wrong), but after a bit of mind reading on my part I got it to work (I hope). At least I know the web page accepted my final try. Hard telling where it went from there


Jerkface

join:2005-06-05
Hackettstown, NJ
Reviews:
·Optimum Online

i requested my account number today from the online "help" correspondent. I asked her to verify what my account number was so i can fill out my arbitration form. She gave me all the correct numbers except for the last "0" on my account. I asked her to also double check this number to see if it was correct and she again clarified that it was. After that, i asked her to transfer me to a supervisor. She transferred me and it was only until i spoke to someone else that the person gave me my account number correctly. Go Customer Support!



wormey

@comcast.net

reply to wrad
My account number is in the form nnnn nn nnn nnnnnnn.
Took it first time.


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