Opt Out Of Comcast Arbitration > Personally..

reply to nipseyrussel

Re: Personally..

b) why the hell do i have to input the "Date When You Received the Welcome Kit or the 2007 Arbitration Notice" in order to opt out????? i'm sure they put this there as a barrier to actually going through with this.

does anyone know if not knowing this or putting the wrong date in causes a problem with this? i'll try this later when i can find my bill (need my account number - but have no idea if/when the notice was sent)

Well, I logged on to my Comcast account and they do offer downloads of your previous bills. I think mine went back as far as March 07, I had transfered my account when I moved back in October and amazingly had some bills from my previous account (despite the fact that instead of transferring my account, they terminated it and I had to call them to reactivate it, that's twice in a row that Comcast failed me on the exact same issue.) However, the online bills didn't display any terms on it. But I did copy and paste my account number directly from my Comcast online account (for those of you having problems with the opt-out site saying your number is invalid, you may want to try it).

So... Long answer short. I really don't know if not entering the exact date you received the notice makes any difference, I just entered the date of the first bill I received after transferring my services. Maybe it's a legal loop-hole for them if you didn't enter the correct date.
--
My time is a piece of wax, falling on a termite, that's choking on a splinter. --Beck

reply to nipseyrussel