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scokill5

join:2001-12-03
Rowlett, TX

reply to Thespis

Re: At this point verizon owes me $$$$$ for my time

I'm in Rowlett too, service is great unless you make changes to anything, including and especially voice. I had a billing nightmare for months that was eventually resolved after multiple calls each month. Each time I was assured the problem was handled only to get the next months bill which was totally screwed up. As I said, eventually resolved, but after much time on phone and frustration.

NbWY1

join:2003-05-23
Columbia, MD

I spent nearly two months trying to get VZ to fix their billing errors, but eventually gave in and paid the $260 I DIDN'T owe, just in fear of my credit being tarnished.


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