 KramerPremium,Mod
join:2000-08-03
Richmond, VA
kudos:1
 ·Verizon FiOS
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| Verizon Needs to do the Right Thing Prorating the remaining contract term seems like the reasonable thing to do at the very least. I would very much be in favor of a federal law prohibiting or limiting these contracts to one year for everything from cell phones, to Internet service to business telephone service. These contracts serve one and only one purpose and that is to limit competition. If the contract serves to subsidize a discount, then let the discounts disappear. Of course this wouldn't happen because if these companies provided good service and good equipment at fair prices, they would keep their customer's loyalty. The sad thing in this case is that Verizon does provide good service and does command good customer loyalty and they have lead the way in being more reasonable with these contracts, by prorating them. Verizon should lead the way again and do completely away with contracts. As far as the lawsuit, Verizon should penny up and pay all these people it has ripped off in the past. There is absolutely no justification for charging someone $150 to cancel a contract 23 months into a 24 month term. They corrected the problem and now they need to do the right thing. |
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 PolarBear03The bear formerly known as aaron8301Premium
join:2005-01-03 | said by Kramer:These contracts serve one and only one purpose and that is to limit competition... ...Verizon does provide good service and does command good customer loyalty... ...As far as the lawsuit, Verizon should penny up and pay all these people it has ripped off in the past. You kind of contradict yourself there. If Verizon commanded good customer loyalty, they wouldn't require 2-year contracts, and they wouldn't be getting sued by people they ripped off.
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There comes a point in your life when you get tired of fixing everything and wiping everyone's ass. But it’s not giving up. It’s realizing that you don’t need certain people and the bullshit and drama they bring to your life. |
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