cysco
| The point
I'm with sprint for a 2 year contract. ETF is $200. This was fine with me, but now i'm past half of my contract and If I cancel I still get charged $200. That is the point of this, it should be about 80 dollars for my ETF by now.
So I paid $20 for a better phone than their cheap one.
By their contract if you cancel your account 1 month or even 1 day before it expires you get charged $200. Yay free money for them |
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Tychicus
Children are our most precious resource
Premium
join:2002-01-18
Helena, MT
clubs:
1 edit | verison is heading for more troubles than this. My own experience follows.
I got my new every two phone but the thing would not get very good reception, and I specifically asked the so called tech support if the new phone had as good a antenna as my old one oh yeah he says.
So when I complain they laughed in my face!
Then when the phone I bought my old mother to use quit working and she went into the local outlet they told her she could not get a new phone without extending the contract for another year and refused to sell her one!
When I called and complained they once again did nothing.
Even when I spoke to a snotty supervisor I got nowhere and so I cancelled and was ripped off for the early fee even though I had been a loyal customer for nearly 5 years.
I had no recourse and no money to pursue it in court as if anyone not filthy rich or perhaps a lawyer could take a huge rat corporation like that to court. So they screwed me blue and I hope the scumbags have to pay a huge settlement.
I have noticed before, when big entities such as Dell and HP for a couple examples start to screw over the customer it will catch up with them sooner or later, and then they will have to play catch up and spend a lot more than it would have cost them to just back up their cheesy merchandise in the first place and take care of the consumer
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Team Discovery |
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Sammer
join:2005-12-22
Canonsburg, PA | The point of ETFs is to reduce churn. Two year contracts for cell phone service is excessive and anti-competitive. If we had a government that actually enforced things such as antitrust law such crap wouldn't exist. |
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Prepayer
@pacbell.net
| said by Sammer  :The point of ETFs is to reduce churn. Two year contracts for cell phone service is excessive and anti-competitive. If we had a government that actually enforced things such as antitrust law such crap wouldn't exist. Two year contracts are not anti-competitive. Long-term contracts ARE competitive, as they force carriers to offer their best terms in exchange for your commitment.
Try renting an apartment for just a month. You're going to pay a 50% premium over a 1-year lease rate. Sign a 2-year agreement, and you get two months' free.
Likewise for cellphone service - carriers have overhead or phone subsidies to amortize, and they will incentivize you to stay. |
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