 djrobx
join:2000-05-31
Valencia, CA
 ·RoadRunner Cable
 ·AT&T U-Verse
 ·VOIPo
·PHONE POWER
| Re: T-Mobile quote:
You should have asked T-Mobile prior to signing the contract. End of story
Normally I would agree with you, but in this case T-mobile is effectively forcing users to pay for incoming text messages without the ability to shut them off. If that person's cell phone nunber gets in the hands of a spammer it could get expensive. Regardless of contracts, there are certain ethical standards that companies should stand up to. Turning off texting is an option with most cariers, and T-mobile should be offering the same. |
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| Uhm. Ok if you don't like the policy then don't buy their service. It's not like they are the only cell phone provider out there. |
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| reply to Anon
You sound like you are good with contracts, fast path me to the part that states text messaging can't be disabled...
»www.t-mobile.com/Templates/Popup···int=true
Not saying it is or isn't there, just didn't find it quickly.
Thanks for you help. |
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tcopePremium
join:2003-05-07
Sandy, UT
kudos:1
1 edit | reply to Anon
said by Tzale:You should have asked T-Mobile prior to signing the contract. End of story. I'm sick of people whining about things they DON'T KNOW SHIT about! Ask them what? What is everything you do and don't do? Get a clue, know what you're talking about and then post. You can't ask about something that is not disclosed. Read my post again if you can't figure that out. |
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tcopePremium
join:2003-05-07
Sandy, UT
kudos:1 | reply to Q97531
said by Q97531 :
You sound like you are good with contracts, fast path me to the part that states text messaging can't be disabled... That would require some actual knowledge about the subject. I don't think that is going to happen.
It's a clear case of TM knowingly setting up a system in which their customers accrue charges for a service they did not ask for, did not want, and _don't_ want. TM is telling them they don't have a choice but to pay for the service they never asked for, don't want, and asked to have discontinued.
I agree with djrobx, TM should have simply added the ability for customers to opt-out of text messages. Problem solved. Oh, but that would cut off TM's revenue from people text message spamming their customers. |
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| reply to battleop
your right...buy the service that says "screw the customer", but please have your congressman lower corporate taxes!
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"There is no such thing as public opinion. There is only published opinion."....Winston Churchill
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tcopePremium
join:2003-05-07
Sandy, UT
kudos:1 | reply to battleop
said by battleop:Uhm. Ok if you don't like the policy then don't buy their service. It's not like they are the only cell phone provider out there. Just happens to be a little something called a contract. TM won't allow people to break it without a fine. Again, customers were not told they would be getting spam text messages and they were not told that they could not stop this "service" they never asked for. But to add to that, TM simply _won't_ turn off the service those people don't want. |
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| So they hand you a contract but they cover up every thing but the signature line so you can't read it until after you have signed it? |
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tcopePremium
join:2003-05-07
Sandy, UT
kudos:1 | said by battleop:So they hand you a contract but they cover up every thing but the signature line so you can't read it until after you have signed it? Yup. Read my post... it points out that the contract says nothing about having to be charged for text messages you did not want nor not being able to have TM stop the abuse and charges of spam text messages. I'm not sure how much more clear I can be about the _contract saying NOTHING about this issue_. I hate to be abrasive in my posts but I can't see them as being anything but very clear. |
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1 edit | reply to battleop
You come out talking about not signing a contract if you do not want certain restriction of the service which may or may not be stated in the contract. Let me ask you, have you ever read every word of every contract, lease, agreement, procedure, tos that you have come across. If you have then please continue talking out of your *ss as you just lied to yourself. Next time give some thought to your comment instead of just saying.. don't like don't buy it. There are times when one has to make stand as all alternates to not buying are just as bad as buying it.
As for the suit, I have a personal and business contract with tmobile and on my personal account i have received on average 20-30 txt message from unknown people costing me 10-15 dollars additional a month. I had to get a basic txt addon for $5 in the end to deal with as I have no choice to stop tmobile from sending me messages. I am glad people are starting to fight the 4 services (no competition providers) we have.
In Korea, I was able to get a very decent service with no stupid strings attached. Same in Japan while staying in both countries for short while. Can't we get some decent providers here.. oh wait I forget we are about free market (Market where everyone has to be greedy in order to create real competition) |
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 TzaleProud Libertarian ConservativePremium
join:2004-01-06
NYC Metro | reply to tcope
said by tcope:said by battleop:Uhm. Ok if you don't like the policy then don't buy their service. It's not like they are the only cell phone provider out there. Just happens to be a little something called a contract. TM won't allow people to break it without a fine. Again, customers were not told they would be getting spam text messages and they were not told that they could not stop this "service" they never asked for. But to add to that, TM simply _won't_ turn off the service those people don't want. They should have picked a service that allowed them to turn off that feature... They could have researched this better prior to locking into the contract.
Their fault.. Sorry... And usually I don't side with big corporations, but this time... Sorry..
-Tzale
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Neoconservatives (G.W.B) are not real conservatives. A conservative believes in defending the Constitution. First they ignore you, then they laugh at you, then they fight you, then you win. - RON PAUL 2008 »www.usconstitution.net/const.html
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tcopePremium
join:2003-05-07
Sandy, UT
kudos:1
2 edits | said by Tzale:said by tcope:said by battleop:Uhm. Ok if you don't like the policy then don't buy their service. It's not like they are the only cell phone provider out there. Just happens to be a little something called a contract. TM won't allow people to break it without a fine. Again, customers were not told they would be getting spam text messages and they were not told that they could not stop this "service" they never asked for. But to add to that, TM simply _won't_ turn off the service those people don't want. They should have picked a service that allowed them to turn off that feature... They could have researched this better prior to locking into the contract. Their fault.. Sorry... And usually I don't side with big corporations, but this time... Sorry. So your first thought was that they should have read the contract. When your error was pointed out you stated that they should go to another provider. When again your error was pointed out your response now is that customers should have some how thought of the idea that this odd situation could happen at some point and then searched for an answer (again, to a problem that did not yet exist). {inappropriate remark removed and apology inserted} . About the stupidest things I've ever seen posted.
'course, you could side step the real issue again and change your reasoning. |
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TzaleProud Libertarian ConservativePremium
join:2004-01-06
NYC Metro | said by tcope:So your first thought was that they should have read the contract. When your error was pointed out you stated that they should go to another provider. When again your error was pointed out your response now is that customers should have some how thought of the idea that this odd situation could happen at some point and then searched for an answer (again, to a problem that did not yet exist). Does your head come out of your butt at any time? About the stupidest things I've ever seen posted. 'course, you could side step the real issue again and change your reasoning. I've never changed my views.. Simple.. Read the contract, ask whatever questions you have and make a decision... You're the one with serious problems...
You didn't prove me wrong at all.. Your posts make no sense.
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Neoconservatives (G.W.B) are not real conservatives. A conservative believes in defending the Constitution. First they ignore you, then they laugh at you, then they fight you, then you win. - RON PAUL 2008 »www.usconstitution.net/const.html
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