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Q97531

@mycingular.net
reply to Anon

Re: T-Mobile

You sound like you are good with contracts, fast path me to the part that states text messaging can't be disabled...

»www.t-mobile.com/Templates/Popup···int=true

Not saying it is or isn't there, just didn't find it quickly.
Thanks for you help.


tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

said by Q97531 :

You sound like you are good with contracts, fast path me to the part that states text messaging can't be disabled...
That would require some actual knowledge about the subject. I don't think that is going to happen.

It's a clear case of TM knowingly setting up a system in which their customers accrue charges for a service they did not ask for, did not want, and _don't_ want. TM is telling them they don't have a choice but to pay for the service they never asked for, don't want, and asked to have discontinued.

I agree with djrobx, TM should have simply added the ability for customers to opt-out of text messages. Problem solved. Oh, but that would cut off TM's revenue from people text message spamming their customers.