tcope
Premium
join:2003-05-07
Sandy, UT
 ·Comcast
| reply to Q97531
Re: T-Mobile
said by Q97531 :
You sound like you are good with contracts, fast path me to the part that states text messaging can't be disabled... That would require some actual knowledge about the subject. I don't think that is going to happen.
It's a clear case of TM knowingly setting up a system in which their customers accrue charges for a service they did not ask for, did not want, and _don't_ want. TM is telling them they don't have a choice but to pay for the service they never asked for, don't want, and asked to have discontinued.
I agree with djrobx, TM should have simply added the ability for customers to opt-out of text messages. Problem solved. Oh, but that would cut off TM's revenue from people text message spamming their customers. |
