They are "local", just newbies like you and I once were. Remember all the good times you and I and Rick had trying to troubleshoot NIC's and 5861's back in the day?
Ahh, the good 'ol days. On a side note, I see mandatory overtime rearing it's ugly head this spring. The McHenry techs have been overwhelmed cleaning up the U-verse guys' messes.
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