Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Telco Support » Verizon » Verizon Fiber Optics » Spam: Verizon letting us know about increased mailbox sizes
Search Topic:
Uniqs:
741
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
(topic move) [northeast] [RANT] Verizon customer service is TERR »
« NEW! MI424WR FW 4.0.16.1.56.0.10.7  
page: 1 · 2 · 3
AuthorAll Replies


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

Spam: Verizon letting us know about increased mailbox sizes

First - While I like the increase in size, I'm not thrilled to recieve any unsolicited email - even from my ISP. If they want to impress me, redesign the web portal to make it usefull and then show us usefull system updates via that portal. Until then, spend some of my subscription money on more US Postage and inform me via sealed envelope.

Second- I'm not impressed with the idea that only the master user account has the maximum size. I like others I'm sure only use that account for personal email (or business email) and often don't want to give secondary email addresses to those that might send me larger-size files.

Third - Its not so usefull to have large capacities when individual emails still have relatively low maximum sizes - What is Verizon's per-message maximum size???


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
It's not spam if you have a relationship with them. Sorry.


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

I don't need any "official" definition of spam. Your reply made as much sense to me as if you told me that it can't be spam unless it is manufactured by Hormel. Sorry.

Spam to me is unsolicited email (usually from a business entity). When I sign up to a web site to view its content - if it then sends me weekly offers to join its "club" - That is SPAM to me... maybe not to you, Wikipedia, Google, Yahoo, The Grand Wazoo, The Grand Imperial Wizard of the Klu Klux Klan, but to me it is. Yes, I've entered into a "relationship" with them, but I don't want to recieve email from them unless I've asked for such offers to be sent to me.

Its like the National Do Not Call Registry from the government - your own phone company can call you with offers. Its still an example of telemarketing, whether the government calls it that or not.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
reply to KCrimson
Last time I checked it was possible to opt out from any notifications via email from Verizon:

Login to verizon.net, click on "broadband preferences" link on the left and opt out.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS


2 edits
reply to KCrimson
go here and login in »https://netservices.verizon.net/portal/l···yaccount

check your email settings to opt out.

Added: opt out blocked this particular message. I didn't get it on my primary address because it was opted out, but it did come in on the secondary one which was not.

FYI: Total email storage 4GB = primary 2GB, plus 250MB for each of up to 8 secondary accounts

Edit again: Never mind, it came through on opted out account as well.


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
Yes, all of my accounts have the special offers email disabled. No matter, I have a "relationship" with them I guess. I better not tell my wife about all these relationships I'm developing.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
Well, as long as they're not "intimate" relationships, you should be in the clear


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
The problem is that most of these relationships end up costing me $$$.

mjwedeking

join:2006-02-26
Murrieta, CA
reply to KCrimson
I think it is called Bacn (e-mail you want to read — just not now).

FYI it is 2008 we receive information via email.


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

said by mjwedeking See Profile :

FYI it is 2008 we receive information via email.
Wow, now I can rest assured that Verizon wasn't wrong for spamming all 5 of my email accounts even though each of those accounts had email notifications off.

Its 2008, and I should appreciate spam, its a way of life - Got it.


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

reply to birdfeedr
The problem with editing new information is that the person you replied to won't see what you added until they happen to review the entire thread - something that I (and I'm sure many others) don't often do. I'm guilty of editing a lot, so I know.

said by birdfeedr See Profile :

FYI: Total email storage 4GB = primary 2GB, plus 250MB for each of up to 8 secondary accounts

Edit again: Never mind, it came through on opted out account as well.
You SEE! The opt-out didn't prevent them from sending this email to every email address. We're all in serious relationships with this Verizon character.

Do you know/remember what the maximum size is per message?


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ

Looking at the "opt-out" detail, it isn't for communications about your account. It's about marketing emails.

Neither of those, which is what you are opting out of has to do with communications about your account. They shouldn't market to you about other Verizon products/services or generic news.

From »https://netservices.verizon.net/portal/l···&tp=pref
News and Special Offers
Broadband Beat News
Yes, please send me a periodic update on getting the most out of my broadband connection.

Special Offers
Yes, please let me know about new and emerging products and services, including special offers and discounts from Verizon.
--
Tweaked your connection? | Mail Parse | Speed Converter


Rattler

join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS


2 edits
reply to KCrimson
It's funny they just got around to notifying you about this now. The 2 GB primary and 8 x 256 MB secondary email storage allowances have been around for over a year now on DSL accounts, longer on FiOS.
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons


BryanOnRR

join:2007-06-22
Brandon, FL
reply to KCrimson
its not spam when coming from verizon their increasing the email storage space for no extra charge, i got the samething today
--
The Maxx
max dn 22mbps / max up 4.7mbps


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

reply to Rattler
More evidence that more functional and attractive portal would solve the problem. Why does this company have such a hard time with customer service - its like an alien concept. I think Ernestine was promoted to online services.


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
reply to BryanOnRR
Well if you got it today, and its from Verizon, then you're right - its not spam. OK


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

reply to GeekNJ
said by GeekNJ See Profile :

Broadband Beat News
Yes, please send me a periodic update on getting the most out of my broadband connection.

Special Offers
Yes, please let me know about new and emerging products and services, including special offers and discounts from Verizon.
So, you're telling me that when I opted out of emails that told me how to get the most of my broadband connnection, or about new and emerging products and services that this was an indication that I wanted to receive emails about changes to my broadband services? You've convinced me once again.


GeekNJ
Premium
join:2000-09-23
Waldwick, NJ


2 edits
You have to be pretending - you can't really have this tough a time comprehending this.

Broadband Beat News
Yes, please send me a periodic update on getting the most out of my broadband connection.


Has nothing to do with your account. It has to do with general broadband related topics. It's a marketing email that talks about the latest technologies.

Special Offers
Yes, please let me know about new and emerging products and services, including special offers and discounts from Verizon.


Is about products and services you don't current get as a customer. Something like adding in FIOS TV if you were a broadband customer or a security suite product you could buy from them.

Neither of those opt-out options have anything to do with your account or your existing Internet connection.

Please tell me you are kidding and just trying to drag this thread on. You can't opt out of emails about your existing service or at least through any options they seem to expose through their portal.

--
Tweaked your connection? | Mail Parse | Speed Converter


KCrimson
Premium
join:2001-02-25
Brooklyn, NY
·Optimum Online
·Verizon FIOS

said by GeekNJ See Profile :

You have to be pretending - you can't really be this dense.

Broadband Beat News
Yes, please send me a periodic update on getting the most out of my broadband connection.


Has nothing to do with your account. It has to do with general broadband related topics. It's a marketing email that talks about the latest technologies.
First - stop with the name calling ("dense"), I didn't call you pompous or pedantic for your attempt at defining spam, and I'd appreciate the same.
Second - I don't really mind recieving the email to the main account, sending it to all 5 was ridiculous and caused my ire. Also, placing the link for those opt-out choices under a heading that describes them as "Choose and manage your Verizon Online e-mail news and special offers" can definitely lead one to believe that all Verizon email correspondence will cease
said by GeekNJ See Profile :

Special Offers
Yes, please let me know about new and emerging products and services, including special offers and discounts from Verizon.


Is about products and services you don't current get as a customer. Something like adding in FIOS TV if you were a broadband customer or a security suite product you could buy from them.

Neither of those opt-out options have anything to do with your account or your existing Internet connection.
If I opt out of the only two marketing and news items from Verizon that appears in their email settings, then I expect not to receive news from Verizon, period.
said by GeekNJ See Profile :

Please tell me you are kidding and just trying to drag this thread on. You can't opt out of emails about your existing service or at least through any options they seem to expose through their portal.
Why did you find it so necessary to take up the cause of Verizon's emailings? First you posted about the definition of spam, and then you backed off without replying. Now you've picked up on whether their opt-outs fit the mailing we're discussing. If you read my original post - whether it was spam or not was not the only issue I had with the mailing. We've already found that the "upgrade" is being sent in an untimely fashion, is sent to EVERY account for each user (needlessly) and that it ignores a user's preferences not to recieve email about Verizon's services (whether about marketing or not you can argue further in a mirror, because I'm growing tired of semantics). Oh, and I still don't know what the maximum size is for each email, something much more valuable to many of us than overall mailbox capacity.

Reinvent3d

join:2004-12-06
Camarillo, CA

So, if they called you instead would you be doing the same thing? Crying about it?

Emailing you isn't so bad. I'd rather get an email than a phone call, or heck even someone door-to-door (not like they do that).

And hell, all they are doing is just letting you know they are IMPROVING services. If that's so much a problem, maybe you should go elsewhere..
Thread is
Forums » US Telco Support » Verizon » Verizon Fiber Optics(topic move) [northeast] [RANT] Verizon customer service is TERR »
« NEW! MI424WR FW 4.0.16.1.56.0.10.7  
page: 1 · 2 · 3


Thursday, 03-Dec 16:30:33 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [162] Comcast Releasing Promised Usage Meter
· [130] Avast Antivirus Has Gone Mad
· [103] Graduate Student Unveils Sprint's GPS Sharing With Feds
· [85] Comcast Makes NBC Universal Acquisition Official
· [81] Latest Consumer Reports Survey Not Kind To AT&T
· [70] Baltimore To Ban Lazy Cable Installs
· [64] Broadband Killed The Game Console
· [57] Sprint Defuses GPS Privacy Media Bomb
· [55] Rogers Unveils The ISP Dream Model
· [47] ACTA: Global Three Strikes
Most people now reading
· False positive in Avast! or is it real? [Security]
· [TWC] Audio/Video outage in Brooklyn [Time Warner Cable TV/Voice]
· Linux is terrorist - according to MS... [All Things Unix]
· Warrior tank seem underpowered these days [World of Warcraft]
· Usenet Services- Clarification [TekSavvy]
· [Rant] Disrespect of PTO [Rants, Raves, and Praise]
· Water pressure, my new nemesis. [Home Repair & Improvement]
· Windows 7 boot manager editing questions [Microsoft Help]
· [CATV] Charter SD channels look like crap on my TVs [Charter HSI/CATV]
· [Config] cisco asa 5505 with multiple outside IP addresses [Cisco]