said by tcope:So your first thought was that they should have read the contract. When your error was pointed out you stated that they should go to another provider. When again your error was pointed out your response now is that customers should have some how thought of the idea that this odd situation could happen at some point and then searched for an answer (again, to a problem that did not yet exist). Does your head come out of your butt at any time? About the stupidest things I've ever seen posted.
'course, you could side step the real issue again and change your reasoning.
I've never changed my views.. Simple.. Read the contract, ask whatever questions you have and make a decision... You're the one with serious problems...