how-to block ads
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| scum bags indeed i used to work for them as a customer service rep and this is what trainees were encouraged to tell customers; "it's a fee charge by your own phone company." But we never knew the truth, however i'm not surprised...It's always a simple bait and switch trick with Cablevision because they're a relatively regional service concentrated within the tri-state area of New York, New Jersey, and Connecticut. They often get away with shit like this because it's a privately held company that provides cable but operates like telecom, when in fact it's not a telecom at all! They're historically a Cable service provider that's upgraded to VOIP & broadband services as early as 5 years ago. Nevertheless, What Cablevision does is they send circulars to every single apartment soliciting customers every week, via through junk mail or even on your door step, then they advertise services as a "yearly fee" but it's actually an introductory subscription fee that switches in 6 months, but you can only access that info from the cablevision website, and cablevision figures once the circular is in hand you'll call them directly instead of conducting some more independent research of your own. The new ads are also littered with other false offers such as the formentioned "keep your old number" offer but this only applies to you if you're ALREADY a Cablevision subscriber. In other words you keep your number for free when you move to new address, but only if you're already a Cablevision VOIP subscriber, forget it if you're already getting cable & internet from them, be ready to pay up! But not only is this advertised as a free switch, but it's not even included in the fine print, if you're even clever enough to look for an asterisk it'll lead you to believe every Cable subscriber gets the switch because chances are if you reside in one of those three states you're probably already a customer because their only competition is DirecTV & timewarner, and Cablevision has been on the market a least a decade before those guys being it's the very first company to offer cable service in the metropolitan NY area. But i bet those scum bags will ing "free HD" service, loi, like everyone won't be doing that in the next year anyway. Good luck if your a Cablevision subscriber. | |
| This practice is becoming more and more common. Companies are trying to figure out new ways to boost their average revenue per customer. They add fees to generate additional revenues. Like the Charles Schwab commercial said, for some of these companies sending them money cost you money. Verizon is having success with Fios, and it is more costly to lose the television customer than a telephone customer. There are a lot more people ordering extra services like pay-per-view and sports packages for television, then ordering extra services like long distance and caller ID for telephone.
Competition is great for us because sometimes it lowers prices or in reality slows down increases. Companies today are not as big about research and development to create new products that develop a new revenue stream as they used to be. Corporations have greatly cut their research and development departments. The mindset of companies today is to add fees and raise rates on their existing services. | | |
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| reply to waRdRivR
said by waRdRivR :
They often get away with shit like this because it's a privately held company that provides cable but operates like telecom, when in fact it's not a telecom at all! When did they go private? I thought the buyout was denied. | |
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