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Forums » Equipment Support » Hardware By Brand » Netgear » WNHDEB111 Review and Impression
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Cliff Zinphron

@rr.com

reply to chucko
Re: WNHDEB111 Review and Impression

I bought one of these as Best Buy as well. Best damn piece of networking equipment I've ever bought for my home!

I stream HD Divx files to my XBox 360 like a champ. Huge files mind you. I haven't hooked it up to my notebook to test speeds, but I don't really care its the lolcat's meow.

I have no clue as to why you'd have so many disconnects. I'm running Wireless-N mode only. WPA2. Trans rate - auto. Channel Width - auto (20-40 MHz) One unit on my lan - ap mode. Other unit downstairs - bridge mode. 63 character pre-shared key. I show it has deauthenticated one time in over 8 days of uptime.

I was about to give up and pay to have a cat5 cable ran, but it was going to be an expensive pain the way my home is built.

Where did you find signal strength? I can't find that ANYWHERE in the web client. Or were you using a 3rd party tool???

chucko

join:2003-12-15
USA


2 edits
Glad your works. Mine totally sucked but maybe it was just defective. Who knows. It sure didn't work and Netgear's tech support was no help at all.

I tried N only, A only, with and without various levels of security. I pretty much tried all the variables to rule out anything I could think of that might be an external factor.

I also tried several locations. No dice.

You can find the signal strength by clicking on the Wireless link in the lower left corner of the screen when logged into the unit that is the Access Point. You don't seem to be able to see the signal strength when logged into a unit that is configured as a bridge.

I'd also be interested if you could check your logs to see if you see any disconnects or link up/link down disassociation type of behavior. These things seem to disconnect and reconnect relatively fast and you might not notice if you didn't look in the logs. You need to look in the logs for the access point and the bridge to see both ends of the problem.


ANSWER

@netgear.com

Hi,

I am the Product Line Manager for the WNHDEB111. I am extremely sorry you have had a bad experience.

Would it be possible for you to provide me your contact info.

I will arrange a call with our engineer next week to see what is going on.

You can reach me at som.choudhury@netgear.com

Thanks

-Som

chucko

join:2003-12-15
USA

said by ANSWER :

Hi,

I am the Product Line Manager for the WNHDEB111. I am extremely sorry you have had a bad experience.

Would it be possible for you to provide me your contact info.

I will arrange a call with our engineer next week to see what is going on.

You can reach me at som.choudhury@netgear.com

Thanks

-Som
I applaud you for being here and offering to help. Unfortunately, I have already returned the unit to Best Buy for a refund.

It is also unfortunate that your online tech support was unavailable and that your phone support personnel were unable to solve the problem.

chucko

join:2003-12-15
USA

1 edit
reply to ANSWER
duplicate post, sorry.

Mediaman

join:2008-02-04

reply to Cliff Zinphron
said by Cliff Zinphron :

I bought one of these as Best Buy as well. Best damn piece of networking equipment I've ever bought for my home! I stream HD Divx files to my XBox 360 like a champ. Huge files mind you. I haven't hooked it up to my notebook to test speeds, but I don't really care its the lolcat's meow.
Just curious, what type of 5GHz network card to you have in your laptop?

I have an Intel 2200bg (2.4 GZ) which I know cannot work... thinking of a WDNA3100 might be a good choice.
»www.netgear.com/Products/Adapter···100.aspx
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