chucko
join:2003-12-15
USA
2 edits | Re: WNHDEB111 Review and Impression Glad your works. Mine totally sucked but maybe it was just defective. Who knows. It sure didn't work and Netgear's tech support was no help at all.
I tried N only, A only, with and without various levels of security. I pretty much tried all the variables to rule out anything I could think of that might be an external factor.
I also tried several locations. No dice.
You can find the signal strength by clicking on the Wireless link in the lower left corner of the screen when logged into the unit that is the Access Point. You don't seem to be able to see the signal strength when logged into a unit that is configured as a bridge.
I'd also be interested if you could check your logs to see if you see any disconnects or link up/link down disassociation type of behavior. These things seem to disconnect and reconnect relatively fast and you might not notice if you didn't look in the logs. You need to look in the logs for the access point and the bridge to see both ends of the problem. | |
|
 
ANSWER
@netgear.com
| Re: WNHDEB111 Review and Impression Hi,
I am the Product Line Manager for the WNHDEB111. I am extremely sorry you have had a bad experience.
Would it be possible for you to provide me your contact info.
I will arrange a call with our engineer next week to see what is going on.
You can reach me at som.choudhury@netgear.com
Thanks
-Som | |
|
 | chucko
join:2003-12-15
USA
| Re: WNHDEB111 Review and Impression said by ANSWER :
Hi,
I am the Product Line Manager for the WNHDEB111. I am extremely sorry you have had a bad experience.
Would it be possible for you to provide me your contact info.
I will arrange a call with our engineer next week to see what is going on.
You can reach me at som.choudhury@netgear.com
Thanks
-Som
I applaud you for being here and offering to help. Unfortunately, I have already returned the unit to Best Buy for a refund.
It is also unfortunate that your online tech support was unavailable and that your phone support personnel were unable to solve the problem. | |
|
| |
|
|
|
