acvthree
@verizon.net | reply to Inside Fios
Re: No HD Boxes
In my experience "Just in Time" always translates to "A Little Too Late".
Al |
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keyboards
join:2001-02-14
Doylestown, PA
 ·Verizon FIOS
 ·Comcast
| said by acvthree :
In my experience "Just in Time" always translates to "A Little Too Late".
Al
And here it thought it was "Always too late" or "Never in time" 
--
REMEMBER: Stupidity should be painful !! |
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jvanbrecht
join:2007-01-08
Bowie, MD
| reply to DMS1
Re: Ho HD Boxes
said by DMS1  :said by jvanbrecht :So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products. Motorola builds all its products itself. Motorola designs its own products, rather then using reference products (all thos ppc phones you see out there, and the Moto smart phones included, are almost all made by 3 manufacturers based on reference designs from Quantas, HTC [this is the dominant one at the moment], and a third that I do not remember their name), but they do not manufacturer the products themselves, they are all made in China and Taiwan. |
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matcarl
join:2007-03-09
Franklin Square, NY | The story made the news
»www.multichannel.com/article/CA6528900.html |
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Digger262
@ameritech.net | reply to JPL
Yes, DTV had the foresight to do this and Verizon did not. I realize it's a problem to do it now. That's my point. The mistake was in the management decision originally. |
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bicker
join:2007-05-10
Burlington, MA | Calling this sort of thing a "mistake" is like saying every time a parent tries to calm a baby down, and the baby cries instead, the parent made a mistake. The American consumer is as unpredictable, and as uncontrollable, as a baby. |
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knarf829
join:2007-06-02
1 edit | reply to matcarl
I wonder if all the Verizon apologists will note this paragraph:
quote:
According to Chambers, Motorola currently is experiencing no issues filling orders for cable set-tops.
...and amend their above-posted comments (lies).
And how about this:
quote:
Wilner would not confirm the date. “We don’t have a set date for when we’ll be filling any backorders that we may need to place, but we certainly expect to fill them as quickly,” she said.
They can't even confirm that the shortage will be limited to a month and a half?
Disaster. |
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GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA
1 edit | So that's what the QIP stands for: "Quadrature amplitude modulation (QAM) technology and IP".
I'm still waiting for my replacement STB. Will give it another day or so then ping Verizon for an update. |
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tew1165
join:2008-01-03
Chalfont, PA
| reply to Inside Fios
Re: No HD Boxes
Kes601 mentions that this is a shortage of HD boxes for multiple companies. That is not true at all. This is strictly a VZ issue. While the boxes for VZ may look the same as the one's manufactured for the major cable operators, they are if fact very different. There are design aspects that are unique to the VZ network that make them incompatable with any other operator. Let me also say that the shortage VZ is experiencing is mainly a forcast issue. I know for a fact that Motorola has no problem delivering as many HD boxes as are needed for any customer. I guess you could call me an "insider". |
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kes601
join:2007-04-14
Virginia Beach, VA
2 edits | said by tew1165 :Kes601 mentions that this is a shortage of HD boxes for multiple companies. That is not true at all. This is strictly a VZ issue. While the boxes for VZ may look the same as the one's manufactured for the major cable operators, they are if fact very different. There are design aspects that are unique to the VZ network that make them incompatable with any other operator. Let me also say that the shortage VZ is experiencing is mainly a forcast issue. I know for a fact that Motorola has no problem delivering as many HD boxes as are needed for any customer. I guess you could call me an "insider". Umm, you are ABSOLUTELY INCORRECT. Cox, who uses Motorola boxes, has an extreme shortage. No boxes here in Hampton Roads. My sister, who lives in Fort Smith, Arkansas, also has Cox as her cable provider. I informed her of the shortage, she called because she is getting a new tv when I visit in a month, guess what....she is now on the waiting list because there is a SHORTAGE and they have none. All Cox employees there were told to return boxes if they have more than one in their house.
Care to tell me I am wrong again?
Get your "inside" facts straight before calling me a liar. |
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FFJOHNL312
Premium
join:2007-12-16
Pawtucket, RI
| reply to knarf829
Re: Ho HD Boxes
Please let me clarify my position as previously stated, based on the definition of 'apologist'.
I work for Verizon as a FiOS I&M tech in RI. I have 11 years in with the company. I started doing FiOS as my primary job function last April (when I transferred from NJ to RI), but have been doing it since November of 2005. Before that, my function was that of a maintenance splicer. I was then, and am still now, regarded by my coworkers and most managers as reliable and guaranteed to get the job done right the first time.
You would think this makes me loyal to the company. I like what I do, but by no means would I rise to their defense for something like this. Every week, I get a paycheck. Do you know what it says on the front? "Brought to you by our customers". Many think this is a feel-good pile of crap statement, but I believe it. This is why it takes me 9-1/2 to 12 hours to put in your FiOS video, internet, and phone service when the company wants it done in 8. I want to do it right the first time.
The information I shared was on an official company release that at the bottom specifically says 'Not for use or disclosure outside the Verizon companies'. Translation: I could get fired for sharing this information publicly (which is why some of my co-workers post anonymously), but I felt it was in the best interest of the readers of this forum topic to assure that while this shortage is happening, it does have an end in sight, and he company is taking steps to sate customers while the shortage is happening.
In the truest sense of the word, you want an apology? How about this:
I apologize for sharing this, but it is what it is.
John |
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JPL
Premium
join:2007-04-04
West Chester, PA
·Verizon FIOS
| reply to Digger262
said by Digger262 :
Yes, DTV had the foresight to do this and Verizon did not. I realize it's a problem to do it now. That's my point. The mistake was in the management decision originally.
I'm sorry but this makes no sense. DirecTV uses RCA, Philips, and Humax as its main suppliers for their boxes. Say one of these suppliers - say RCA - has production issues. You mean to tell me that DirecTV would be all fine and dandy on the supply of STBs? No, I don't think so. They're going to order so many from each supplier. Granted, going to multiple suppliers does give them some more flexibility longer term, but if one of their suppliers hits a snag, they have a shortage too. For short term issues (like what's happening with Motorola) having multiple suppliers really doesn't help. It would still take time for the other suppliers to ramp up production to meet the short-fall caused by the one supplier, and chances are they would still fall short.
Manufacturers don't run with gobs of spare capacity for production - that's wasteful. So they may be able to ramp up a little for a short period of time, but if one of their suppliers fell down on the job, they too would run into the same shortages that Verizon and other cable suppliers are hitting. |
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knarf829
join:2007-06-02
| reply to kes601
Re: No HD Boxes
said by kes601 :Umm, you are ABSOLUTELY INCORRECT. Cox, who uses Motorola boxes, has an extreme shortage. No boxes here in Hampton Roads. My sister, who lives in Fort Smith, Arkansas, also has Cox as her cable provider. I informed her of the shortage, she called because she is getting a new tv when I visit in a month, guess what....she is now on the waiting list because there is a SHORTAGE and they have none. All Cox employees there were told to return boxes if they have more than one in their house. Care to tell me I am wrong again? Get your "inside" facts straight before calling me a liar. Did you even read the linked multichannel article? There is no cable company shortage - only a QIP shortage. Not "inside" facts at all - just plain old facts straight from the (non anonymous Internet poster) source. |
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icemannyr1
join:2001-04-11
Township Of Washington, NJ
3 edits | reply to Inside Fios
My boss got FIOS TV installed today and they did have an HD BOX. They were short on the SD boxes so they gave him an SD DVR box in place of it.
Does anyone know when the new small tuner only cable boxes will be available? |
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ablack6596
join:2005-01-28
Scarsdale, NY | reply to Inside Fios
I got 2 HD DVRs for my install around a week ago, because they had no cablecards for my Tivo......  |
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Rattler
join:2001-04-13
Havertown, PA
 ·Verizon Online DSL
·Verizon FIOS
| reply to Inside Fios
As I mentioned, my daughter got her FiOS-TV installation today. The tech had a couple of HD-DVR boxes left on his truck and she got one of them, as well as a straight SD box. He had a decent supply of SD-DVRs and SD boxes.
He told me that all the techs were told to bring whatever HD-DVR boxes they had on-board back to their distribution node and not up-sell any during the install.
That AT router is a PITA to work with (so far as I'm concerned) but I digress and will post about that in another thread.
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons |
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WalrusIspaul
join:2008-01-27
Turtle Creek, PA | reply to Inside Fios
i called and was told since i placed my order for install on the 28th of Jan,, its being installed on the 11th, i should be good to go,im getting 3 std-dvrs and one hd-dvr |
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kes601
join:2007-04-14
Virginia Beach, VA
3 edits | reply to knarf829
said by knarf829 :said by kes601 :Umm, you are ABSOLUTELY INCORRECT. Cox, who uses Motorola boxes, has an extreme shortage. No boxes here in Hampton Roads. My sister, who lives in Fort Smith, Arkansas, also has Cox as her cable provider. I informed her of the shortage, she called because she is getting a new tv when I visit in a month, guess what....she is now on the waiting list because there is a SHORTAGE and they have none. All Cox employees there were told to return boxes if they have more than one in their house. Care to tell me I am wrong again? Get your "inside" facts straight before calling me a liar. Did you even read the linked multichannel article? There is no cable company shortage - only a QIP shortage. Not "inside" facts at all - just plain old facts straight from the (non anonymous Internet poster) source. Ok Knarf, you are right, you are always right. An article vs. real world experience. I will go with real world experience.
And, yes I read the article. Do you really think Motorola is going to voluntarily bring up a shortage with other companies on an article that is specifically on Verizon, umm no.
Fact: Here's an article on Time Warner running out of DVRs originally reported by channel 9 out of Syracuse, but I suppose there is no shortage:
Time Warner: »www.allpvr.com/time-warner-runs-···hd-dvrs/
Fact: My friend's parents just got a new HDTV, they are on a waiting list for an HD DVR, but I suppose there is no shortage.
Fact: My sister is on a waiting list for an HD DVR, Cox employees where she lives were told to bring a DVR back from their house if they have more than one, but I suppose there is no shortage.
I'm done posting in this thread. There are too many hard headed people who won't accept opinions and experiences of others if it differs from their own. |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast
3 edits | reply to Inside Fios
everybody blames motorola including cable companies. the fact is motorola enters contracts for a set amount of boxes in a set amount of time. if your local cable companies runs out its them to blame. if verizon runs out its verizon to blame. if you order a million and sell 2 million thats not a motorola problem. in a perfect world after you sold your million you could just call motorola and say send another million. but thats not going to happen because since they already forfilled your contract they are now working on comcasts contract. so its a we will see what we can do type of situation. but not a motorola problem. |
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bobc2112
join:2004-01-04
Middletown, NJ
 ·Verizon FIOS Digit..
·Verizon FIOS
·Vonage
| OK, I admit I'm too lazy to go through all the posts AGAIN, and frankly I don't care to place blame. Is the shortage only HD-DVR (I think we've established that) or HD-STB and HD-DVR. Reason being, I am finishing up a new addition in March and am planning on putting a new TV in there. Should I be pushing to get on a waiting list or something?
Also, hey VZ I'll turn in my HD-DVR for 3 months credit! I'd rather make some new subscriber happy in the short term, because it benefits us all in the long term. |
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