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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
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knarf829

join:2007-06-02
kudos:1

1 edit

reply to matcarl

Re: Ho HD Boxes

I wonder if all the Verizon apologists will note this paragraph:

quote:
According to Chambers, Motorola currently is experiencing no issues filling orders for cable set-tops.
...and amend their above-posted comments (lies).

And how about this:
quote:
Wilner would not confirm the date. “We don’t have a set date for when we’ll be filling any backorders that we may need to place, but we certainly expect to fill them as quickly,” she said.
They can't even confirm that the shortage will be limited to a month and a half?

Disaster.


GeekGirl1
Premium
join:2007-01-28
Morrisville, PA
kudos:2

1 edit

So that's what the QIP stands for: "Quadrature amplitude modulation (QAM) technology and IP".

I'm still waiting for my replacement STB. Will give it another day or so then ping Verizon for an update.


FFJOHNL312
Premium
join:2007-12-16
Pawtucket, RI
Reviews:
·Cox HSI

reply to knarf829
Please let me clarify my position as previously stated, based on the definition of 'apologist'.

I work for Verizon as a FiOS I&M tech in RI. I have 11 years in with the company. I started doing FiOS as my primary job function last April (when I transferred from NJ to RI), but have been doing it since November of 2005. Before that, my function was that of a maintenance splicer. I was then, and am still now, regarded by my coworkers and most managers as reliable and guaranteed to get the job done right the first time.

You would think this makes me loyal to the company. I like what I do, but by no means would I rise to their defense for something like this. Every week, I get a paycheck. Do you know what it says on the front? "Brought to you by our customers". Many think this is a feel-good pile of crap statement, but I believe it. This is why it takes me 9-1/2 to 12 hours to put in your FiOS video, internet, and phone service when the company wants it done in 8. I want to do it right the first time.

The information I shared was on an official company release that at the bottom specifically says 'Not for use or disclosure outside the Verizon companies'. Translation: I could get fired for sharing this information publicly (which is why some of my co-workers post anonymously), but I felt it was in the best interest of the readers of this forum topic to assure that while this shortage is happening, it does have an end in sight, and he company is taking steps to sate customers while the shortage is happening.

In the truest sense of the word, you want an apology? How about this:
I apologize for sharing this, but it is what it is.

John


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