Lenagainster
join:2005-01-07
Silver Spring, MD
 ·VoicePulse
 ·DIRECTV
·magicjack.com
| reply to Former Cavtech
Re: Right on!
You can't gloss over the fact that Cavtel folks think nothing of interrupting one's phone service for days at a time while they make changes to one's service. I was without phone service for 48 hours when Cavtel attempted to up my DSL speed. They restored it in five minutes after I told them to get my phone working or I would cancel.
You can't defend all the complaints on this forum against Cavtel relative to other services. Cavtel just sucks and it's not just me saying it. My neighbor, my daughter and my son all had Cavtel and they all had horrible, horrible problems with them.
Your description of your experience with Cavtel customers is typical of what's wrong with Cavtel itself. Cavtel thinks customers are stupid and it shows in their "don't give a damn" attitude. Cavtel is a sinking ship and it won't be long before it goes under, because of the idiots who work for Cavtel and fail to realize the importance of customer service and reliability. |
