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alexrae
@acanac.net

alexrae

Anon

reduced speed after dry loop install

i switched to acanac about a month ago, pretty much satisfy with the service, DL speed all the time was in the range 2.4-2.6 mbits (checked mostly using my previous provider speed test at www.primus.ca). but today I got a dry loop (cancel phone line with primus) and now I got only 1.4 mbit DL, although UL pretty good - about 600-650 kbit/s. Should I order technical support again and is that possible influence of dry loop?

Canaca
Premium Member
join:2007-03-05
Mississauga, ON

Canaca

Premium Member

Bell has a habit of doing this. Please contact tech support and request that they raise your profile. This is assuming it's related to your profile.

Best Regards,
Paul
»www.acanac.ca