patricio2626
@bellsouth.net
| Help with 3347NWG-006 - remote desktop/VPN issue
Hi all,
I have a 3347NWG-006 as my internet gateway, and I would like for our employees to have access to the server via (preferrably) VPN, or, if not, Remote Desktop. First question: Re: VPN, I pinholed TCP port 1723 to our WS2003 server, but there is no GRE pinholing option. Does this router simply not allow PPTP, then? Second question: I pinholed RDP TCP port 3389, but no dice. I can access the RDP console here when on the company LAN, but not from home. The 'local WAN IP address' that shows below in the config is the address I should be trying to remote to, correct? 'Remote gateway address' is the default gateway for the WAN on the ISP side, right? I have pasted below both pinhole configs and the general router configuration for your perusal, should you be inclined to help. I thank you in advance for any advice or tips or corrections you can offer. Thanks!
Pinhole Entry
Pinhole Name RemoteDesktop
Protocol TCP
External Port Start 3389
External Port End 3389
Internal IP Address xxx.xxx.xxx.250
Internal Port 3389
Pinhole Name VPNPassthrough
Protocol TCP
External Port Start 1723
External Port End 1723
Internal IP Address xxx.xxx.xxx.250
Internal Port 1723
Router Name Netopia-3000/xxxxx Model 3347NWG
Serial Number xxxxx Software Release 7.6.1r6
Warranty Date (m/d/yyyy) 3/13/2006
Status of DSL Up
Local WAN IP Address xxx.xxx.xxx.202 Primary DNS xxx.xxx.xxx.23
Remote Gateway Address xxx.xxx.xxx.1 Secondary DNS xxx.xxx.xxx.23
ISP Username me@example.com
Ethernet Status Up
Date & Time 2/7/08 08:04:13 AM |
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davidg
Good Bye My Friend
Premium,MVM
join:2002-06-15
Greenville, MS
clubs:
| see »netopia.com/support/hardware/tec···025.html you have to setup a second pinhole for PPTP and leave the ports at 0.
you did save and restart after you created the pinholes didn't you? the RD pinhole should have worked from what i see.
--
Lack of Preparation on YOUR Part does NOT Constitute an Emergency on Mine! |
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patricio2626
@bellsouth.net | reply to patricio2626
Thanks for the reply. There are only UDP and TCP options for pinholing that appear in the drop-down box, not PPTP. I did save and restart to write them to the database, but the RD connection still times out. |
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davidg
Good Bye My Friend
Premium,MVM
join:2002-06-15
Greenville, MS
clubs:
| reply to patricio2626
download the latest firmware, even though it is the same as you have, and reload it. sounds like a glitch cause PPTP should be listed per the technote i gave you above.
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Lack of Preparation on YOUR Part does NOT Constitute an Emergency on Mine! |
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patricio2626
@bellsouth.net
| Thanks again! I assume my router (3347NWG-006) will be the first model listed, just the 3347-W? I do NOT want to install the wrong firmware, lol!
3347-W
802.11b Wireless Any ADSL 7.2 R1 7.5.0 R1
3347 W-ENT
802.11b Wireless Any ADSL 8.2 R1 8.5.0
3347 WEU-ENT
802.11b Wireless Any ADSL 8.3.1 R0 8.5.0 **
3387 W-ENT
802.11b Wireless Any Cable/DSL 8.2 R1 8.5.0 |
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davidg
Good Bye My Friend
Premium,MVM
join:2002-06-15
Greenville, MS
clubs:
edit:
February 8th, @09:13AM
| reply to patricio2626
click the link i gave you earlier, top right of the page is the download the latest firmware. you fill out the form and then down load it. uncheck the email me link and they won't spam you with product offers.
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Lack of Preparation on YOUR Part does NOT Constitute an Emergency on Mine! |
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patricio2626
@bellsouth.net | Thank you, sir! You're a gentleman, a scholar, and a genius! |
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patricio2626
@bellsouth.net | reply to davidg
No, actually, I downloaded Release 8 from Bellsouth, and it still does not give me the option of PPTP, only TCP and UDP... |
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davidg
Good Bye My Friend
Premium,MVM
join:2002-06-15
Greenville, MS
clubs: | reply to patricio2626
download the release from netopia, not BS. the telcos tend to cripple some features.
--
Lack of Preparation on YOUR Part does NOT Constitute an Emergency on Mine! |
|
public
join:2002-01-19
Santa Clara, CA
 ·DSL EXTREME
| reply to patricio2626
said by patricio2626 :
Thanks again! I assume my router (3347NWG-006) will be the first model listed, just the 3347-W? I do NOT want to install the wrong firmware, lol!
3347-W
802.11b Wireless Any ADSL 7.2 R1 7.5.0 R1
3347 W-ENT
802.11b Wireless Any ADSL 8.2 R1 8.5.0
3347 WEU-ENT
802.11b Wireless Any ADSL 8.3.1 R0 8.5.0 **
3387 W-ENT
802.11b Wireless Any Cable/DSL 8.2 R1 8.5.0
the ENT versions do not use GUI.
wrong firmware will not install without altering the header.
maybe you have a firewall blocking the RDC?
vpn passthrough is also a check box on the security setup page. |
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