Equipment Support > Hardware By Brand > D-Link > DIR-855 issues

reply to dirk_diggler

Re: DIR-855 issues

well I finally reached David in tech support level 3. He is not specifically aware of this and has offered to send out a replacement. If you are having issues, I STRONGLY urge you to call customer service and open up a file. The engineers are in Taiwan and if a large scale issue exists we need to come out in numbers and advise them of this current issue.

Hi Aleic. That's a great idea. I've been calling the 1-877-453-5465 number, so maybe I need to ask for higher level support whenever I get a person to finally answer. The last person I talked to mentioned that since I purchased the unit from D-Link directly, they can either send out a replacement or return it completely. I'm not holding my breath, but hopefully D-Link delivers. Good luck with your replacement.