| reply to telcolackey5
Re: Sigh... Can't please them all, therefore we can advertise whatever we want, and they get whatever we give them. How on earth does "you can't please them all" justify false advertising to everyone?
There is a simple solution here. Advertised data rates should include a percentage of time that the data rate is available. Don't spout BS about that's what you pay extra for on a business connection. Lower the uptime and availability numbers from the business connections. No more 784kb/6mb connections that run at that rate 10% of the time, unless you advertise it that way. If you advertise 90% availability, and it only reaches that rate 10% of the time, you deduct 80% from the bill. End of arguments. End of excuses. Tell the truth and you won't have to spend so much on lawyers. |
