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Forums » AT&T Support Often Wrong About Own ETF Charges » Not surprising..
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« Wow, how scientific of them  
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zduice

join:2001-03-03
San Dimas, CA

reply to RiseAbove
Re: Not surprising..

Just wondering how correct that is? I visited the ATT site and checked their plans without selecting any sort of mobile device and it appears to indicate the contract and activation fee for ANY NEW line activation.

One-time activation fee $36.00
Contract length 2 years
to forum · permalink · · 2008-02-07 23:21:59 · Reply to this

justDave

join:2000-02-29
Brooklyn, NY
·ViaTalk

 I've spoken to 3 customer service reps and one supervisor in the past 2 days and all of them told me that even if I bring my own phone, I'd be required to accept a 2 year contract. I was pretty persistent too.

I'm not saying any of them were right, but at least they were consistent.
to forum · permalink · · 2008-02-08 00:17:17 · Reply to this


RiseAbove
IreCruitU
Premium
join:2004-01-30
said by justDave See Profile :

I've spoken to 3 customer service reps and one supervisor in the past 2 days and all of them told me that even if I bring my own phone, I'd be required to accept a 2 year contract. I was pretty persistent too.

I'm not saying any of them were right, but at least they were consistent.
These people are massively incorrect let me tell you. They have a system called CSP which is basically a large stockpile of all of their policies. Within it, if they followed it, it would state that if you bring your own phone to a corporate store a representative would be able to start you on a zero month contract. trust me I work for ATT and I have started services for many many people due to the new terms. You will have an activation fee of course but you will have no contract.
»www.engadgetmobile.com/2008/01/2···ar-plan/
to forum · permalink · · 2008-02-08 00:51:46 · Reply to this

justDave

join:2000-02-29
Brooklyn, NY
·ViaTalk
said by RiseAbove See Profile :

»www.engadgetmobile.com/2008/01/2···ar-plan/
So it's in-store only? Good luck with that
to forum · permalink · · 2008-02-08 09:57:29 · Reply to this
Forums » AT&T Support Often Wrong About Own ETF ChargesWeird »
« Wow, how scientific of them  

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