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Forums » AT&T Support Often Wrong About Own ETF Charges » Not surprising..
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« Wow, how scientific of them  
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justDave

join:2000-02-29
Brooklyn, NY
·ViaTalk

reply to zduice
Re: Not surprising..

I've spoken to 3 customer service reps and one supervisor in the past 2 days and all of them told me that even if I bring my own phone, I'd be required to accept a 2 year contract. I was pretty persistent too.

I'm not saying any of them were right, but at least they were consistent.


RiseAbove
IreCruitU
Premium
join:2004-01-30

said by justDave See Profile :

I've spoken to 3 customer service reps and one supervisor in the past 2 days and all of them told me that even if I bring my own phone, I'd be required to accept a 2 year contract. I was pretty persistent too.

I'm not saying any of them were right, but at least they were consistent.
These people are massively incorrect let me tell you. They have a system called CSP which is basically a large stockpile of all of their policies. Within it, if they followed it, it would state that if you bring your own phone to a corporate store a representative would be able to start you on a zero month contract. trust me I work for ATT and I have started services for many many people due to the new terms. You will have an activation fee of course but you will have no contract.
»www.engadgetmobile.com/2008/01/2···ar-plan/

justDave

join:2000-02-29
Brooklyn, NY
·ViaTalk

So it's in-store only? Good luck with that
Forums » AT&T Support Often Wrong About Own ETF ChargesWeird »
« Wow, how scientific of them  


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