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ykronic
Premium
join:2006-01-31
Canada

reply to rosiemeow
Re: charter being sued.

"I saw good people leave there each night depressed, distraught, tearful, suicidal and dead. It is not a joke - it is fact, and had I not resigned when I did I would have pulled down into that myriad of despair as well."

As someone who's worked tech support in a call center and been down the suicide road when I was younger, I've seriously got to wonder what goes on in your head that you can put the 2 together like that. Yeah a call center is generally a crappy job, it's bureaucratic, the people running the center generally do so with their head up their rear, and 90% of the people that call in are miserable, pissed off, or bitchy. But if a job sucks you quit. If a person is honestly going to kill themselves they have a lot more issues in their life and with themselves than just working a dead end job.
Charter's not the devil nor one of his peons. It's just a company with the same business tactics of every other major corporation out there. Get over it.
Will this change your mind? I highly doubt it. But quite frankly that was one of the dumbest statements I've heard in a good long while.


jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA

reply to SyNiSt3r
Charter charges 80 dollars per month for 16/2 that will be in my area a YEAR from now, hopefully. Verizon offers 16/16meg symmetrical FIBER for 59 a month.

Charter is crap. No wonder Charter is afraid of Verizon. You would too if the girl liked you then a Officer in the Air Force showed up.

Charter will be gone in 5 years.


neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL

reply to SyNiSt3r
Interesting article, but doesn't surprise me.

I agree with all the sentiments that yes Charter is in debt, but so are thousands of other huge corporations. As long as they are consistently paying their creditors they are not in 'trouble'.

This suit is not , imo, what it might seem to be at first glance. Verizon doesn't want to kill Charter and gain nothing. They want to benefit in some way. It is simple leverage. If they can pull off a strong argument and the case itself seems to be leaning towards Verizon, Charter is likely to allow some agreements to be made.

Verizon stands to benefit through a host of potential arrangements between the two companies and infrastructure deployments. A smart move on Verizons point.

As for the argument that Charter doesn't have the funds to substantiate a long-term legal battle. That is incorrect. What is another half a billion on 19? If they felt they really needed to set a legal precedence here, for what ever reason, Charter could (and might) stick the battle out with equivalent legal teams.

Though, just from my own perspective, I see this as a more specific/regionalized attack than a national corporate one. In other words I don't see the phone service being completely changed nationally on Charters customers regardless of the outcome of this case.

Though as Tech Geek mentioned, nothing surprises me with legal battles these days. Justice is hard to find,.. It is a roll of the dice many times.

Personally, I think Charter is hanging in there 'allright'. I wouldn't mind Charter (in my area) being bought out by Comcast. Though I am not for lowering feasible competition. Though, (in myarea) we have AT&T with DirectTV/Dish vs Charter. No other cable companies are in direct competition. So a buyout in the Greater B'ham area would simply put the management and services in another companies hands. I simply believe Comcast and the like are a touch better managed as a whole.

This isn't based on any major research or fact,.. just some reading and gut feeling. Either way I am happy with services as they are 'generally'. The only thing I would like to see Charter do is (even with the debt) try and push further on the cutting edge of transitional technology instead of being a step behind a lot of the competition yet charging equivalent prices.

Time will tell.. but as alot have said,.. so many Charter haters (most customers) have used this 'Debt' argument for so long it really starts to lose its feasibility due to how long Charter has remained on its feet.
--
Life is not a problem to be solved, but a reality to be experienced.

MOTO6809

join:2007-11-05
Springfield, MA

reply to scoosdad
said by scoosdad See Profile :

said by jarablue See Profile :

Please Verizon, bury Charter and then deploy FIOS in Worcester. The town will thank you.
Sorry, ain't gonna happen anytime soon:

»www.worcestermagazine.com/content/view/2413/

Verizon says that the city is "too big" for them. They prefer to go into smaller towns and municipalities where they don't have to deal with infrastructure problems such as large apartment complexes, etc.
Charter invested millions of dollars into the Worcester system back in 1999-2001 time frame. Downtown Worcester alone was a nightmare.

With that being said, I don't think Verizon would dump a ton of money into it with just the hopes of getting some payback on their investment.

They will wait until it makes good business sense for them to build out Worcester. IMO

scoosdad

join:2007-04-28
Worcester, MA

reply to jarablue
said by jarablue See Profile :

Please Verizon, bury Charter and then deploy FIOS in Worcester. The town will thank you.
Sorry, ain't gonna happen anytime soon:

»www.worcestermagazine.com/content/view/2413/

Verizon says that the city is "too big" for them. They prefer to go into smaller towns and municipalities where they don't have to deal with infrastructure problems such as large apartment complexes, etc.
--
Worcester MA
Charter Pipeline 3M
Charter digital cable with HD
Vonage VOIP phone



orly_george

@charter.com

reply to rosiemeow
said by rosiemeow See Profile :

You are absolutely correct. I am an ex-Charter employee, for one reason - I could not withstand the degradation I'd witnessed of my fellow teammates, most of whom were too fearful and blindsided to see that they as well as Charter's customers, were being sold down the river, also.

Charter banked on the fact that employees they hired could not add, and were being cheated out of hard earned commissions using scare tactics and intimidation to propagate their conspiracy of silence.

I saw good people leave there each night depressed, distraught, tearful, suicidal and dead. It is not a joke - it is fact, and had I not resigned when I did I would have pulled down into that myriad of despair as well.

It's not the money - it's the principal: The unethical business practices and tactics Charter has chosen will be their demise.

Thumbs up to Verizon and a high five.
Not too sound too harsh, but you'll find this in any call center environment. Sounds like you blame Charter for the fact you're only qualified to work in tech support. Spend more time on yourself, and less time worrying about the crappy call center job you left behind.

markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

reply to rosiemeow
said by rosiemeow See Profile :

I may be dumb and do not deny that I am not. I did, after all, believe at the onset they were a reputable company and that was my mistake - and a big one at that.

We certainly do not expect anyone from Missouri (Charter's home town and Corporate Headquarters) to believe differently. Charter is, after all, the hand that feeds you. But it is also the hand that makes you so hungry you will wait for the scraps and occasional bones they will throw you and snap at anything threatening those scraps.

Sad indeed.
Reading everything you posted in this thread from you sounds like YOU got fired and want a bone to pick. You'll get no sympathy here.

rosiemeow

join:2004-08-07
Louisville, KY

reply to markopoleo
I may be dumb and do not deny that I am not. I did, after all, believe at the onset they were a reputable company and that was my mistake - and a big one at that.

We certainly do not expect anyone from Missouri (Charter's home town and Corporate Headquarters) to believe differently. Charter is, after all, the hand that feeds you. But it is also the hand that makes you so hungry you will wait for the scraps and occasional bones they will throw you and snap at anything threatening those scraps.

Sad indeed.


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA
reply to rosiemeow
Moving this one over to the Rants and Raves forum since there isn't any help being sought here.

rosiemeow

join:2004-08-07
Louisville, KY

reply to orly_george
And who isn't?

You are absolutely correct. I am an ex-Charter employee, for one reason - I could not withstand the degradation I'd witnessed of my fellow teammates, most of whom were too fearful and blindsided to see that they as well as Charter's customers, were being sold down the river, also.

Charter banked on the fact that employees they hired could not add, and were being cheated out of hard earned commissions using scare tactics and intimidation to propagate their conspiracy of silence.

I saw good people leave there each night depressed, distraught, tearful, suicidal and dead. It is not a joke - it is fact, and had I not resigned when I did I would have pulled down into that myriad of despair as well.

It's not the money - it's the principal: The unethical business practices and tactics Charter has chosen will be their demise.

Thumbs up to Verizon and a high five.

markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

reply to SyNiSt3r
Re: charter being sued.

said by SyNiSt3r See Profile :

i know that im wrong most of the time as has already been pointed out but how can anyone say that their debt doesnt hurt them. Its insane for anyone to say that charter is happy with its debt and that they are no worse off for having it. Any business would love to make money instead of losing it. its common sense. Also, Fwiw charter being sued has no made it to front page of dslpreports.
Again, they DO make money. They are obviously making money because staying in business. Just because you have loans does not mean you are in the poor house.

Making front page is not exactly proving your point to, considering Verizon is also suing others based on same thing.

markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

reply to rosiemeow
said by rosiemeow See Profile :

It is not Charter's debt that is sinking them. It was their ethics and integrity - aka, lack of.

Many companies prefer run in the red, and some prefer it that way. But they don't sell their soul to the devil.
That is the dumbest thing i ever heard in regards to business. That pretty much sums of Verizon, AT&T, IBM, Microsoft, GM, Ford, etc. You act like every company is on the straight and narrow besides Charter..


MrMike
Premium
join:2008-02-02
clubs:

reply to SyNiSt3r
You know claims of patent infringement and actual patent infringements are two different issues. They would have to go through a discovery process, which could be even more complicated if Charter has patents pending. Just because Verizon claims the 8 violations do not make it so. There have been many innovations where patent holders claim an infringement. If Charter were to have used a hardware configuration as compared to a software compilation of technologies, could invalidate the claim. Just hope that Charter did their homework regarding a patent and pending patent search, or we may be customers of Verizon or AT&T.

rosiemeow

join:2004-08-07
Louisville, KY

reply to sancraig
There is a reaon for thinning of herds. For survival and to ensure a strong and stable future for those who could could stay alive, otherwise the entire herd would face extinction. A chain is only as strong as its weakest link with Charter not only being the weakest, but the most corrupt. Verizon is the only one humane enough to put them out of their misery since they don't have the guts or integrity or remorse to know the damage they have done to themselves, their customers and their employees. Charter is a corporate sociopath.

Charter has violated ethics in every sense of the word and blatantly will continue to do so without conscience until they drown in their own feces. I have no pity for that corporation, but I do for the unfortunate collateral damage taking their employees and customers down with them.


jarablue
Always be true to yourself

join:2001-06-11
Worcester, MA
reply to SyNiSt3r
Please Verizon, bury Charter and then deploy FIOS in Worcester. The town will thank you.

Please.


whoaaa

@charter.com

reply to whoaaaa
Here they are, fun stuff. like transmitting packets.

The eight Verizon patents in the Charter and Cox suits include the two Vonage was found to have infringed, which cover translating information for routing phone calls over packet-based networks: U.S. Patents No. 6,104,711 and 6,282,574.

The six other Verizon patents in the lawsuits cover methods and systems for:

* quality of service for a communications session (6,970,930);
* quality of service in a hybrid network (6,335,927);
* enhanced signaling over hybrid networks (6,430,275);
* network session management (6,137,869);
* inter-carrier signaling for connectivity between packet-based and circuit-switched networks (6,292,481); and
* providing services in a communications network, including a universal directory function (6,636,597).

Again, I doubt Charter and Cox wrote any qos...this should get interesting.


whoaaaa

@charter.com

reply to Lazlow
That is why i said i wonder how it infringes. Here are some fundamental differences:

1. Cable CO VoIP using a MTA, Coax directly in. Vonage does not. Arris makes the MTAs, do not know who makes Vonage. How is it that Arris is not getting sued? Must not be a patent infringement on the device.

that leaves:

2. Transport. Charter uses systems and CMTS from other vendors, such as Cisco and Arris. Charter owns some fiber, Vonage did not require any of this. Again, Vonage had no CMTS, I would assume just a switch somewhere and leased bandwidth, and probably a TOD or something.

Combining those 2, leaves me to wonder what else is in common? The patent system is complete trash already anyway.

I mean, how is Charter or anyone infringing on a patent? If I buy a car from you, and you infringed on a patent, you are getting sued not me. ( I am Charter, you are Arris ,metaphorically speaking)

Guess I need to go read what the patent is for....

Lazlow

join:2006-08-07
Saint Louis, MO

reply to SyNiSt3r
Synist3r

Look again, the suit is on the news page.

Whoaaa

I do not think there is all that much difference between the two systems. Charter/Comcast just run theirs' over a private network and Vonage run their's over a public one. Voip is pretty much Voip.

While I agree it is a ploy I do not agree that they compete in all that many areas. Hopefully they will before too long. For the most part there is not much competition between any HSI providers in most areas(some on the lower speed stuff). With FIOS and Uverse growing, it is changing a little bit.


whoaaaa

@charter.com

reply to SyNiSt3r
Interesting Article,

Charters VoIP is not like Vonage, so im wondering how it infringes ( allegedly )

Charters voip is like comcasts, and they arent getting sued.

Think this is a ploy .. since they are direct competitors in the same areas.
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