  speedbee
@clearwire-dns.net
| [General] Clearwire blocks everything
Can't even watch play now movies from netflix. Called Clearwire support and there response is YES we cap video streaming, its not allowed read our tearms and conditions. Worrest internet company I have ever had. This is only one of the many things clearwire blocks.Canceling my 3rd and final account monday when the billing department opens. |
|
 WarmCoke
join:2007-01-31 Boise, ID
·Clearwire Wireless
| Two suggestions - buy a progressive scan DVD player and connect it to your TV - you can get them for $50. Or, go to the theater and leave the PC every once in a while. 
I'm ok with Clearwire monitoring stuff like this so as to prevent your bandwidth sucking activities from affecting me too much.
I'm glad they cap it. |
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  Speedbee
@clearwire-dns.net
| reply to speedbee Yes to a point its ok but they block everything, I cant even upload photos to Walmart or anywhere else to have them printed clear wire only allows 20-30 MB of uploading before they cap your upload at 8KBs or less the last web site I tried to upload took almost 5 hours to upload and was no more then 400-600MB. |
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  Angryguy
@clearwire-dns.net
| reply to speedbee Warmcoke. Part of having the internet connection and using the netfilx service is that you do not have to pay the to go to a show with a bunch of other people and it does not specifically call out streaming video. I checked. I do have a problem with my ISP monitoring what I am doing and throttling band with. I pay for an allocated bandwith so I should be able to use that bandwith. i get disconnected every time I stream video. Frankly there is stuff out there to watch that is not from hollywood that you can not find on DVD, you can only find it online. If they want to cap it fine, cap it at the 1.5 mbps I pay for. |
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  shutin
@clearwire-dns.net
| reply to speedbee Hi I am unable to leave my home due to a medical condition so I too tried taking advantage netflix offer to stream movies on my PC. I have had been having the same problem and was told the same thing. I built my PC to get rid of my TV. I do not watch movies that often and because my medical condition I can't go to a theater. I read the terms and conditions as well and since I am only trying to stream a movie once or twice a week I see no valid reason for clearwire to block my legal viewing of a movie using a service I pay for. Whom ever you are Warmcoke I suspect you work for clearwire. Why don't you sir/madam think before you type. If this is such a problem why doesn't clearwire improve their network to allow people to actually use the web not just surf it. |
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  superdog I Need A Drink Premium,MVM join:2001-07-13 Lebanon, PA
·WaveCrazy.Net
| reply to Angryguy said by Angryguy :
Warmcoke. I do have a problem with my ISP monitoring what I am doing and throttling band with. I pay for an allocated bandwith so I should be able to use that bandwidth. If they want to cap it fine, cap it at the 1.5 mbps I pay for. As an owner of a wireless ISP (WISP), I thought I would mention a few things about what Clearwire is doing, and my thoughts on it.
I do not agree with blocking ports. I also think that it is insane that just trying to upload a few pictures to WalMart gets you capped. These are all NORMAL activities while using the internet.
We allow our users to do almost anything they want, and as long as they use their connection without being a hog, it works.
We do have a policy of NO peer to peer (Limewire, Bit torrent etc.) on our network. This fact is mentioned and stated right up front before they sign up. We are adamant about this, and let everyone know so there are no surprises after the service is installed. This way they can find another provider if they need to use those programs.
Without trying to make you angry, I want to explain a few things about how ISP's work and the service they provide.
When you pay your monthly fees to access the internet, it does entitle you to use your connection, it is however, a consumer grade connection to the internet. This is a shared connection by you and the other users of this pipe.
Consumer grade connections are generally a "best effort" setup. The reason for this is the business model most ISP's use. Lets say your connection speeds are advertised as 1.5mbps up/down and your monthly cost is $40?.
The payment of $40 allows you to use this pipe whenever you are using the internet. It does not and can not give you access to all 1.5mbps 24/7. You could purchase this right if you really need that much bandwidth, but it will cost you around $400 to $900 a month (T1-dedicated 1.5mbps symmetrical) depending on where you are located. Higher speed bandwidth is even more expensive, with a slight price break above say 10mbps?. A 10mbps symmetrical metro Ethernet drop where I am located costs me $4600 a month. I let some of my customers use that 10mbps, but it will depend on how many people are online. If they are one of the few users online at that time, my system will allow them to burst up to that limit.
This business model is called over-subscription, with the idea being that if 200 users are hooked up, only 40 to 50 may be on at any one time using the pipe. The problem comes into play when ISP's get greedy and put too many users on one pipe.
I am in business to make $$, and if I don't make $$, I won't be here for long.
said by Angryguy :
If they want to cap it fine, cap it at the 1.5 mbps I pay for. If I were to give you 1.5mbps uncapped 24/7 for $40 and pay $400 for it, it may be a good deal on your part, but I won't be around very long to provide you with this exchange.  -- »www.wavecrazy.net Join WISPA today! »www.wispa.org/ |
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  seejaywhy Premium join:2002-10-23 Lotus, CA
·Verizon Online DSL
| 
Excellent post, Tim. I feel the wanna be incumbents such as clearwire should be advocating customer education on topics such as over-subscription.. most people still don't understand that the various consumer wireline flavors are delivered under very similar models.
Consumers- Become familiar with CIR (Committed Information Rate). |
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 ernliz
join:2001-11-25 Abilene, TX
·Clearwire Wireless
| reply to Speedbee said by Speedbee :
Yes to a point its ok but they block everything, I cant even upload photos to Walmart or anywhere else to have them printed clear wire only allows 20-30 MB of uploading before they cap your upload at 8KBs or less the last web site I tried to upload took almost 5 hours to upload and was no more then 400-600MB. Not so, at least in my area. We upload tons of photos to HEB for processing -- no problem. I download HUGE files for installation on my PCs -- no problem. Some Windows updates are likewise very large.
I can view all youtube videos at full speed, play flash games, d/l music files from Amazon, actually all sorts of stuff. I don't do major file sharing, but that's not a factor for me.
Watching TV from Clearwire -- I've done a bit of that, but I'd rather just watch TV! It does take LOTS of bandwidth online, and I can see why Clearwire would cap that. Eventually, as they grow bigger, I expect they'll allow for even more bandwidth. |
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 JJV Premium join:2001-04-25 Seattle, WA clubs: | reply to speedbee Im glad I read this. I was about to buy clearwire for our radio shack. Caps are unacceptable. |
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 iansltx
join:2007-02-19 Fredericksburg, TX
·Sprint Mobile Broa..
| Here's my opinion:
If they're capping absolutely legal streaming video, especially netflix (which is disgusting quality and low bitrate anyway), THEY have capacity issues that THEY need to fix! Sure, they can block all the borderline-illegal stuff they want (read: bittorrent\p2p) but having a single connection to a single server and expecting a decent amount of bandwidth to come down that line without being throttled into oblivion is a reasonable expectation. If they don't alow you to do that, please do everyone a favor and take your money elsewhere. That way ClearWire will get the ficture and change their ways.
Heh, at least when you pay for a mobile broadband connection from Verizon or CricKet (both have a mere 5GB cap) they'll let you use the connection up to that amount without messing with your traffic. Limiting internet to web browsing and checking e-mail (complete with attachments...which are limited to 20 MB usually) is certainly profitable for the ISP, but should be enraging to customers who know what year it is.
A few words to ClearWire: 1997 called, they want their internet back! You know, dialup, where the 'net was too slow to do anything "drastic" though if you had 100 hours of access then by golly you got 100 hours of whatever slow surfing you wanted! All 1.8 gigs if you were connected at a decent speed.
Sure, consumer class internet is based on oversubscription and you're not paying for a T1, but oversubscription is based on the assumption that users WON'T use the connection nonstop 24\7, not that measures should be put into place so that they CAN'T. I'm picky about caps so I want go one better than the following, but the local WiSP has a DS3 serving ~1500 customers. Granted, most of them are likely using a 512k conection, or at most a megabit, and there's a 25GB cap for residential, and 35 for business, connections, but that's it. Internet speeds are somehow fine even though the service is oversubscribed 20:1 bandiwdth wise and no draconian capping policies. Anyone who won't allow mere video streaming on a BROADBAND connection should go...um...do themselves. |
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  skwerl88
@clearwire-dns.net
| reply to speedbee As a fellow subscriber to Clearwire, I must say that I have never been so unhappy with an ISP. I'm capped and throttled, CONSTANTLY. Watching videos on youtube? Good luck. Downloading a file; say--a necessary driver when reinstalling? Find someone else's bandwidth to borrow. Downloading a OS, whether torrenting linux or downloading Windows from MSDN? Be prepared to have your bandwidth throttled for a week. Literally. A week. I'm currently paying for 1.5mbps, getting about 215kbps, and have been on the phone with clearwire multiple times (they claim everything is running well... and that it's my fault for "torrenting illegal files" when I was legally downloading Windows off of my school's MSDN website). |
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  BellevueNetUser
@clearwire-dns.net
| I'm here in Bellevue, WA on Clearwire. Youtube videos download about 3 seconds at a time. I have to start a 7 minute video and walk away from it for 20 minutes then come back and watch.
I used P2P to grab a Linux distro and to share out videos of our daughter's softball team's games. P2P is capped miserably (note that I'm not doing anything illegal with it, thanks) and apparently to punish me for the transgression of using more Ethernet frames than they want to let me use on my unlimited connection, youtube is about as usable as it would be over dial-up, and skype is frequently unusable (I can hear the other party, but my voice is breaking up to them).
Interestingly, they didn't always cap. It started late last year, probably when they started to gain subscribers due to more of a marketing effort. Prior to late Fall, 2007, I didn't have any problems with them, but now I feel like I'm back on ISDN.
Blech. Is there anyone around here that doesn't unreasonably cap? |
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  wells77
@clearwire-dns.net
| reply to speedbee I own clearwire and was not informed of any of this when I signed up. I hate my clearwire service. I just tried downloading a free mmorpg and was blocked because it is a torrent file. Blocking a completely legal download is absolutely unacceptable. I was an uneducated internet purchaser before clearwire, and never had any problems with my internet before clearwire. Now, I will make sure to read everything before signing up for internet service. I am currently trapped in a two year contract with this terrible internet service. I wouldn't recommend clearwire to anyone. And to Superdog, I don't care about your profits, I care about my freedom on the internet, the way it is suppose to be. Go to China if you want to block internet access. |
|
 WarmCoke
join:2007-01-31 Boise, ID
·Clearwire Wireless
| reply to speedbee Everyone should read Superdog's post over and over again until you memorize it. It is well written, logical and it explains in very plain terms why you some of you folks think you are getting a raw deal when in reality you are getting EXACTLY what you pay for each month from Clearwire.
I have used Clearwire to view Youtube videos with no problems. I have downloaded large files from websites with no problems. I have downloaded legal music with NO PROBLEMS.
The internet and computer usage for me is only an occasional thing and that may be part of the reason why I am VERY satisfied with Clearwire - I'm not nerding it up online 8 hours a day trying to watch movies, bit torrent downloads, World of Warcraft and all the other bandwidth sucking activities that everyone loves. |
|
 Qrusher
join:2002-09-26 Farmersville, CA
| i have clearwire and it is the worst isp i've ever used. Its worst than many of the dialup isps i used to have. They told me i could only download 3 hours a day!! I pay them $50/month and get shitty service. Its always slow, mostly around 20-30k/sec and youtube, you can forget it. What odd is at night, its really fast, but who cares about that.
I feel they should lower their prices if they cant offer the service i signed up for. I would never recommend Clearwire to anyone, if i could i would go back to dialup. Since all they expect me to do is surf and check my email, why would i need anything more than dialup to do it? My neighbor has Clearwire and it is even slower! She can never get more than 2 bars on the modem and its slower than dialup to surf. She is going to cancel soon.
I guess they have a new 3 strikes and your out rule. Since they sent me warnings about my 'excessive usage' and they said 1 more and i would get terminated. Even when i used only 40gb/month they said that was too much. It wasnt always this bad, but it started last year. All of a sudden it would get slow for no reason and they i got the emails telling me i was using too much of the bandwith that I was paying for.Maybe Clearwire is in the wrong business and should just offer dialup since they cant offer anything that resembles broadband. As soon as my contract is up, im going back to dialup. |
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  Kinked_Wire
@verizon.net
| reply to WarmCoke said by WarmCoke :The internet and computer usage for me is only an occasional thing and that may be part of the reason why I am VERY satisfied with Clearwire - I'm not nerding it up online 8 hours a day trying to watch movies, bit torrent downloads, World of Warcraft and all the other bandwidth sucking activities that everyone loves. Well there you go, NetZero Dial-Up for less than $10 a month would probably meet your needs. Bottom line is ClearWire does not meet the broadband needs for the vast majority of people who actually want to utilize the internet to enrich their lives with more divers news, entertainment, shopping, keeping current with long distance family & friends relationships, etc.
Before I would even consider subscribing to ClearWire service: 1) They would have to have a reasonable ETF ($100) on one year contract. 2) Make their service compareable to Cable & DSL in all aspects. Available bandwidth, QoS, allowed useage, cost/bandwidth, etc. 3) No unauthorized auto resubscription.
ClearWire is not even close on any of this.
Kinked Wire |
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  Warm Coke
@verizon.net | reply to WarmCoke Warm Coke is exactly what ClearWire is, Warm Coke, who want's Warm Coke? |
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  N O Y B St. John 3.16
join:2005-12-15 Forest Grove, OR
·Verizon FIOS
·Comcast
| reply to WarmCoke
said by WarmCoke :I'm ok with Clearwire monitoring stuff like this so as to prevent your bandwidth sucking activities from affecting me too much. I'm glad they cap it. If you are so concerned about bandwidth sucking activities of other customers then you should stop trying to convince people of how great ClearWire service is. That could only attract the very evil you despise. Instead you should be trying to drive customers away so you can have the entire bandwidth all to yourself.
-- PC dot Com: »www.PC.com/ Be a Good Netizen - Read, Know & Honor Your ISP Terms of Service Comcast: »www6.comcast.net/terms/ Verizon: »www2.verizon.net/policies/ |
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  KIDPUTER Kevin Mitnick was Framed
join:2004-08-27 Porterville, CA
·Clearwire Wireless
|  OK , Has anyone figured out a way to get around , Clearwires Blocking of Peer to Peer and such activites ? It seems that , we need to figure out how they od it and find a workaround , Im sure we ( colectivly) can do this. How do they do it , is it a port based block on default settings or what ?? I will start to look at ways. Ive run netstat while it is doing its thing and I have started changing some of the settings on Limewire , there has got to be a way , nothing like this has caused me grief for very long, I will report back when I have something. Later JD -- "I'll sleep when I'm dead." - Warren Zevon (1947-2003
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  Toorbit
@amazon.com
| reply to Kinked_Wire Clearwire is not Broadband
Amen on Clearwire being the worst ISP I've ever had. 1. I'm unhappy with my service and they don't appear to care. The moment you sign the contract you are stuck with paying the entire contact. 2. If you plan on doing more than email and web page surfing, like downloading driver updates, watching youtube videos, etc. think twice before trying Clearwire.
A Clearwire's customer service rep tell me that they do not support streaming media and that there is no promise on what your download rate will be; their only claim is it could be "up to" a specified rate. |
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