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bri5k
@charter.com
| reply to pbarrow
Re: [cable] Low Bandwidth
Thanks for the pointer... I didn't know I could check the log for the modem.
When the modem, it seems to be having trouble downloading the cable modem configuration file ("Invalid Type"). Is this how it should go for Charter, or not?
080209112241 7-Information F502.1 Bridge Forwarding Enabled.
080209112241 7-Information F502.3 Bridge Learning Enabled.
080209112241 7-Information B518.0 Baseline Privacy is skipped
080209112240 7-Information I500.0 Registration Completed
080209112240 7-Information I0.0 REG-RSP Registration Response
080209112240 7-Information I0.0 REG-REQ Registration Request
080209112240 7-Information D509.0 Retrieved TFTP Config File SUCCESS
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 40, tempSid 104
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (687000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 687000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.5.0-SCM00-NOSH | |
stivvy
Technonerd
join:2002-05-08
| said by bri5k :
Thanks for the pointer... I didn't know I could check the log for the modem.
When the modem, it seems to be having trouble downloading the cable modem configuration file ("Invalid Type"). Is this how it should go for Charter, or not?
080209112241 7-Information F502.1 Bridge Forwarding Enabled.
080209112241 7-Information F502.3 Bridge Learning Enabled.
080209112241 7-Information B518.0 Baseline Privacy is skipped
080209112240 7-Information I500.0 Registration Completed
080209112240 7-Information I0.0 REG-RSP Registration Response
080209112240 7-Information I0.0 REG-REQ Registration Request
080209112240 7-Information D509.0 Retrieved TFTP Config File SUCCESS
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 4-Error D503.0 TFTP, Invalid type, CONTINUE
080209112240 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 40, tempSid 104
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (687000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 687000000, US Id 3
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.5.0-SCM00-NOSH
What you are seeing is not the download of the configuration file, but the time of day. This would not affect your bandwidth.
Could you post your signal levels from the modem? | |
bri5k
@charter.com
| Here's the info from the modem:
Downstream Value
Frequency 687000000 Hz Locked
Signal to Noise Ratio 37 dB
QAM 256
Network Access Control Object ON
Power Level -4 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
HFC MAC Address 00:20:40:A6:8E:30
Upstream Value
Channel ID 3
Frequency 21999868 Hz Ranged
Ranging Service ID 104
Symbol Rate 2.560 Msym/s
Power Level 39 dBmV | |
stivvy
Technonerd
join:2002-05-08
| Signal levels at least look OK. CBN tech already gave the next step in the troubleshooting, run a direct connection from your modem to one PC and test again (don't forget to power-cycle the modem).
Thos DI-524 aren't just old, they also can cause some issues with VPN connections because the firmware doesn't support some configurations. | |
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