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Forums » US Cable Support » Charter HSI/CATV » [cable] Low Bandwidth
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[HSI] Charter HSI slowdown on MS Vista »
« [HSI] Tech help please...  
AuthorAll Replies


bri5k

@charter.com

reply to stivvy
Re: [cable] Low Bandwidth

Here's the info from the modem:

Downstream Value
Frequency 687000000 Hz Locked
Signal to Noise Ratio 37 dB
QAM 256
Network Access Control Object ON
Power Level -4 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
HFC MAC Address 00:20:40:A6:8E:30

Upstream Value
Channel ID 3
Frequency 21999868 Hz Ranged
Ranging Service ID 104
Symbol Rate 2.560 Msym/s
Power Level 39 dBmV
to forum · permalink · 2008-02-10 18:19:44 · Reply to this


stivvy
Technonerd

join:2002-05-08

 Signal levels at least look OK. CBN tech already gave the next step in the troubleshooting, run a direct connection from your modem to one PC and test again (don't forget to power-cycle the modem).

Thos DI-524 aren't just old, they also can cause some issues with VPN connections because the firmware doesn't support some configurations.
to forum · permalink · · 2008-02-11 03:59:00 · Reply to this
Forums » US Cable Support » Charter HSI/CATV[HSI] Charter HSI slowdown on MS Vista »
« [HSI] Tech help please...  

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