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Forums » US Cable Support » Charter HSI/CATV » Charter decides to stick it to me again
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[HSI] Tech help please... »
« (topic offline) How desperate for money is Charter  
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gbynum

join:2002-01-13
Greenville, SC

Charter decides to stick it to me again

I've been a charter customer for about 20 months; DSL isn't available and they sold me on their TV and phone in a package.

It was up and down 3 or 4 times a week for a year, then pretty good for 3 months. All of a sudden, SNR went way down, phone, HSI, and TV went to pot. A few posts here, numerous phone calls to customer nonservice, and hey, my line died for about half an hour one afternoon and came back up with 6 dB better SNR.

Well .... one afternoon this week, it went out for 15 minutes (EVERYTHING, no phone) and came back up ... SNR back in the toilet.

Thanks (NOT), Charter.


welike2help

@charter.com
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Forums » US Cable Support » Charter HSI/CATV[HSI] Tech help please... »
« (topic offline) How desperate for money is Charter  


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