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Forums » US Cable Support » Road Runner » can low signal strength to cable modem affect my network
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[TWC] 77 minutes and 12 seconds of hell »
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riverrat56

join:2008-02-11
Murphy, NC
·Verizon Online DSL

can low signal strength to cable modem affect my network

I posted also on the network forum. I thought this forum could possibly answer some of my questions.

My internet provider is Cherokee Cable Murphy NC. To the best of my knowledge (and some their original brochures)they are using a road runner system.

My network at home randomly drops the Internet connection.

I ran 192.168.100.1 on the cable modem SB4220 today (and in the past)

At around 8:30AM input level were 12 then 11 then 10 and then around 11AM 8.

The log on the SB4220 cable modem shows a number of entries

3-Critical R02.0 No Ranging Response received T3 time-out
3-Critical R03.0 Ranging Requests Retries exhausted

80211121923 3-Critical D01.0 DHCP FAILED - Discover sent, no offer received

This had occurred 15 times a day over the last 3 days. The DHCP meassage happened once.

Signal levels for input ranged from 12 to 8
output levels ranged from 29 to 42

I have no idea whether these represent reasonable levels or typical meassages.

Any ideas much appreciated.


MacLeech
The one and only
Premium
join:2001-07-14
SoCal

The signals really shouldn't fluctuate more than 3 dB in 24 hours.

The downstream signal (input) seems ok, but the upstream signal (output) has serious issues. The upstream should be more stable then the return, but it's fluctuating 13 dB.

You need a tech call to figure out your upstream problem.
Forums » US Cable Support » Road Runner[TWC] 77 minutes and 12 seconds of hell »
« (topic move) [ Bright House] External Hard Drive on 8300hdc  


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