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Forums » Cable Accuses Verizon Of Cheating In VoIP Wars » They sent me a letter....
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« Pot, Kettle your Black  
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tc1uscg

join:2005-03-09
Saint Clair Shores, MI
reply to supergirl
Re: They sent me a letter....

got it..


supergirl

join:2007-03-20
Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com

reply to tc1uscg
said by tc1uscg See Profile :

From the article it sounds like the customer isn't canceling the port... Verizon is... That is not allowed.

The customer would have to call whoever they initiated the port with and cancel it that way...
It sound like the argument was, if Verzon tried to "talk" the customer into terminating their port, before it went the full mile, would be open for fines, which isn't true. If they cancel after the fact, or delay it past the accepted 30 days FDD (firm due date), then they can get in trouble. Other then that, they can turn the customer any direction they want, if the customer is willing.
Exactly, you can't "win back" a customer that hasn't ported. Duh! to the others that didn't get it.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl


tc1uscg

join:2005-03-09
Saint Clair Shores, MI

reply to Fubar
From the article it sounds like the customer isn't canceling the port... Verizon is... That is not allowed.

The customer would have to call whoever they initiated the port with and cancel it that way...
It sound like the argument was, if Verzon tried to "talk" the customer into terminating their port, before it went the full mile, would be open for fines, which isn't true. If they cancel after the fact, or delay it past the accepted 30 days FDD (firm due date), then they can get in trouble. Other then that, they can turn the customer any direction they want, if the customer is willing.


Fubar

join:2001-02-20
Phoenix, AZ

reply to tc1uscg
said by tc1uscg See Profile :

Not true, you can cancel the port request before translations gets the routing request and makes the change. Even after the 3rd party verification process has started. You can call up and cancel it. Been there.. done that.

Not say VZ can refuse to port you, but they can offer you a better deal while processing your request. If you decide to take it, it's the customer who has the power to stay or go. I had my number ported once without my permission (junkrocket). Took me over 40 days and the FCC and PUC to get it back. No one could provide me with the port request data or recording of the 3rd party verification call, so there wasn't much Comcast, Sunrocket or Level3 could do but get me back my number. But if VZ flat out holds up the port request, yes, there is a fine, however, as much as they rip off their wireless customers (fools) they have deep pockets.
From the article it sounds like the customer isn't canceling the port... Verizon is... That is not allowed.

The customer would have to call whoever they initiated the port with and cancel it that way...


Taxi77

join:2008-01-25
Manassas, VA
reply to mglunt
VZ spent overnite fees to beg me to stay, then offered me discounted rates...made me feel good that I was leaving them for good. Where were those rates before?

mglunt

join:2001-09-10
Fredericksburg, VA
reply to sansri88
Didn't happen to me. I ported a number with no communication at all from Verizon.


tc1uscg

join:2005-03-09
Saint Clair Shores, MI


1 edit
reply to supergirl
Not true, you can cancel the port request before translations gets the routing request and makes the change. Even after the 3rd party verification process has started. You can call up and cancel it. Been there.. done that.

Not say VZ can refuse to port you, but they can offer you a better deal while processing your request. If you decide to take it, it's the customer who has the power to stay or go. I had my number ported once without my permission (junkrocket). Took me over 40 days and the FCC and PUC to get it back. No one could provide me with the port request data or recording of the 3rd party verification call, so there wasn't much Comcast, Sunrocket or Level3 could do but get me back my number. But if VZ flat out holds up the port request, yes, there is a fine, however, as much as they rip off their wireless customers (fools) they have deep pockets.


supergirl

join:2007-03-20
Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com


1 edit
reply to sansri88
No, That is up to a $60,000 FCC violation PER instance. Once you port a number, the RBOCs can't "win-you-back" till after you have ported. That will get an employee fired too--if they told it on the phone to a customer since the $60,000 violation fine applies.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl

Nuts

join:2006-04-27
Forest, OH
reply to sansri88
Hold them to it and tell them to provide you with FIOS.


sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:
Verizon sent me a letter via overnight UPS saying they want me to stay, blah blah blah...

And they said switch to FiOS. That ticked me off, since it's not even available in my area.
Forums » Cable Accuses Verizon Of Cheating In VoIP Wars« Pot, Kettle your Black  


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