Cable Accuses Verizon Of Cheating In VoIP Wars > How about offering it BEFORE they leave?

How about offering it BEFORE they leave?

Exactly.
Telco's take the "I'm leaving" too lightly until the customer actually files to leave. Instead, it appears that Verizon wants a last 'uh-oh, they're serious... Lets hold up the process and put in another shot... with a discount/promise/sugar coating. Even though they've already technically left, I want another shot before they actually get to their new provider.
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Canada = Hollywood North

reply to Dogfather
The fleeing is not usually due to dissatisfaction...it's due to the borderline deceptive advertising of teaser rates which triple after the promo is over. Then you call in and argue with the cable company about it. They don't back off and you're back to Verizon again, only to play the same stupid game six months later.

The entire economy is on it's way to being Wal-Martted. All people care about is squeezing the last penny out of the cost and quality is rapidly becoming irrelevant.
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Toolmaster of La Grange.

reply to en102

Now did you place the cancellation order with... Comcast ?
Telco has different restrictions with LNP.

This would be more similar to you taking your Verizon Wireless service (out of contract no less), walking over to AT&T/T-Mobile/Sprint/Nextel and saying 'port my number and sign me up'.
Then having Verizon call you on your phone while its pending to be ported and saying... "I'll give you better deal.. just cancel that agreement you've just signed with your wireless company. We're holding the number, and haven't completed the port yet."
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Canada = Hollywood North

Re-read what I posted. I was using their cable TV cancellation tactics as an example of how the practice of not taking customers seriously is not limited to telcos.
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Toolmaster of La Grange.

I understood what you meant about not taking it seriously, however, TV cancellation tactics are done by you calling your Cable/Satellite/etc. and cancelling them, which they will typically beg afterwards. What LNP is doing is the same in practice (i.e. not taking seriously), however they are governed by different laws.

I personally don't care for the tactic either way, but its management 101. Go and ask your manager for a promotion/raise/etc.. Unless you're in a good spot, they'll typically deny you, or give you a little bit.
Hand them your resignation, and they may offer you a lot more.
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Canada = Hollywood North

reply to RadioDoc

They must love you then. Here in Chicagoland they just tell you to bugger off.
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Toolmaster of La Grange.

reply to RadioDoc
What's good for the goose is good for the gander!

Cable Co's do worse, but because they are not regulated, they can get away with it. They are leaning on FCC restrictions placed on TELCO's to set their complaint and try to keep their shoddy business afloat.

Sorry, I am pro technology, but POTS has been proven for 100 years and I like reliable service. I can lose broadband and still have POTS with telcos, but if I lose broadband, I lose VOIP with the cable co's. Nope, cable companies need to do better than to "run to daddy FCC" for losing out on profitability.

Sorry, it is a load of baloney!

What does reliability have to do with FCC rules and regulations here?

And what exactly, in the topic of the issue at hand and the rules, is a "load of baloney"..

Are laws now followed and enforced based on popular belief?

Your claim of regulation being an issue is growing weaker and weaker as regulation is lessened and lessened at every sign of the pen.

In case you haven't noticed, cable is under the very same no-market order as telco.

I think you need to take another look at the issue because you are totally off path on this one.