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Forums » Cable Accuses Verizon Of Cheating In VoIP Wars » if it's a good deal....
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Verizon's Double Whammy »
« With me they waited until post port to send anything...  

NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

Re: if it's a good deal....

No the problem is that LNP requests do not require Verizon to call their customer. Verizon is using the request as an excuse to have a rep from the retention department make a sales pitch to them to keep/delay them from switching services.

The only problem I have is most likely the deal verizon cuts with the customer most likely also has a min 2 year committment attached to it.
permalink · 2008-02-12 19:07:32 · Reply to this

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: if it's a good deal....

I guess I worded my response a bit wrong with the 'Verizon's retention dept. "has" to go out and win back. It's an excuse for their marketing department to have a chance to attempt to win you back. Their marketing/retentions should only be involved before the port was initiated, and after it is complete.
--
Canada = Hollywood North
permalink · 2008-02-12 19:12:21 · Reply to this
Forums » Cable Accuses Verizon Of Cheating In VoIP WarsVerizon's Double Whammy »
« With me they waited until post port to send anything...  

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