en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
 ·DSL EXTREME
| reply to NOCMan
Re: if it's a good deal....
I guess I worded my response a bit wrong with the 'Verizon's retention dept. "has" to go out and win back. It's an excuse for their marketing department to have a chance to attempt to win you back. Their marketing/retentions should only be involved before the port was initiated, and after it is complete.
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Canada = Hollywood North |
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NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX
| reply to en102
No the problem is that LNP requests do not require Verizon to call their customer. Verizon is using the request as an excuse to have a rep from the retention department make a sales pitch to them to keep/delay them from switching services.
The only problem I have is most likely the deal verizon cuts with the customer most likely also has a min 2 year committment attached to it. |
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