fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Some providers, depending on they way they have their numbers assigned, can take up to 14 days to complete a port. It's not limited to just bright house. If you are going to perform a port, the winning company knows, in advance, the standard port completion time depending on the company.
Qwest - they say 10 days.
Comcast - they say 8 days.
at&t - they say 7 days
MCI Neighborhood - they take 12 to 16 days
.. and so on and so on.
You are, however, correct. If you have ANY pending orders, including account information changes (and they are orders and can take 24 or 48 hours depending on the software) your port WILL be delayed. This happens A LOT because in order to port, the account data much match exactly or the port WILL fail. Many people often call the losing company to update the information as to what they told the winning company after they place the order. This usually ALWAYS delays the order.
The winning company will never get an FOC until everything clears quality control.. and the losing company has every right to reject the port according to rules. Sometimes, the winning company has to resubmit the port because of errors and the customer doesn't realize this.
Porting isn't perfect all the time with the way the rules are set up. I think the process is a total pain and there are many fingers to point here. However, the issue isn't about a simple delay.. it's that they are marketing when they receive a port request which has clear rules against it. |
