Reviews:
 ·Optimum Online
 ·Verizon FiOS
| is it REALLY a better deal to stay? Verizon is notorious for billing discrepancies, delayed fixing of billing discrepancies (we'll credit you NEXT MONTH line), and of numerous other problems. If you happen to be one of the lucky few who NEVER has a problem and you switched for pricing reasons, good for you. However, deciding to stay with your old provider should still be about the money.. Verizon's BOTTOM LINE PRICE after taxes, fees and surcharges tends to be HIGHER than many cable companies discounted rates (around the cable company's standard rates). Unless they are offering you something ABOVE AND BEYOND.. it's generally NOT A GOOD DEAL and your well justified in switching. Also, don't fall for that 2 year contract nonsense... with early termination fee-- tell them where to stick that!!
BTW, the only way Verizon would be cheating is if they circumvent that 3rd party call verification to "WIN BACK" customers. You can't just harangue customers, and aggressively market to them just because they're leaving you.. if they want to go you can make one last ditch effort to lower their bills & correct any problems the customer might have had, but if it's about price, generally its better to stick to one's guns so the price can get lowered for everybody & Verizon lowers their rates for all. That's what competition is all about. Verizon shouldn't be rewarded for doing customer retention on the cheap (customer by customer basis). |
